Dawn Fiore
Pascoag,RI
Summary
Highly Skilled and enthusiastic professional with more than 19 years of experience independently managing a medical records department for a large high volume facility. Successfully worked in partnership with many disciplines within and outside of the facility including dialysis, PT, OT, Speech, Hospice and multiple hospitals. Strong skills in organization, customer service, problem solving, and interpersonal communication. Excel at managing multiple priorities, working independently, and HIPPA compliance. Substantially goal oriented, responsible and conscientious.
Overview
19
19
years of professional experience
Work History
Medical Records Director
Lincolnwood Rehabilitation And Health Center
11.2004 - Current
- Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
- Reviewed open and closed records to comply with medical record documentation policies and reported findings to nursing services director.
- Developed and implemented record storage and retrieval system to comply with record retention laws and maintain accessibility.
- Created and maintained safeguards against unauthorized access and use of computer-based medical records.
- Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
- Analyzed quality control assessment findings and developed and implemented methods to improve performance.
- Abstracted information from records as authorized or requested by insurance companies and other third-party payers.
- Scheduled and conducted educational programs to explain and discuss documentation policies and practices.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Communicated with patients to ensure there care and comfort was ensured.
- Audited and tracked Dr's visits in regards to state regulations.
- Aided our regional management with accreditation of our Professional staff.
Education
No Degree - Medical Insurance Coding
Community College of Rhode Island
Warwick, RISkills
- Quality Assessment
- Department Oversight
- Records Analysis
- Records Administration
- Outlook
- Customer Service
- Health Information Systems
- Information Compilation
- Cross-Functional Collaboration
- Strategic Planning
- Interdepartmental Functions Coordination
- Decision-Making
- Critical Thinking
- Patient Advocacy
- Problem Identification
- Organizational Goal Development
- Electronic Medical Record Software
- Records Management
- HIPAA Guidelines
- Compliance Advisory
- Administrative Staff Supervision
- Patient Relations
- Medicare Compliance
- Records Maintenance
- Accreditation Coordination
Accomplishments
Successfully audited and tracked over 10 Dr's, NP's, PA's and over 6 behavioral counselors to ensure compliance for state regulations by creating a a system to track their visits. By tracking, emailing, and calling their offices as well as in person chats I was able to close the gap from 60% to over 90% in our compliance visits.
gym, gardening, avid reader and dancing.
I enjoy reading suspenseful novels, and enjoy gardening in the summer planting vegetables and herbs.
I also really enjoy listening to music and dancing while hearing a live band.
Timeline
Medical Records Director
Lincolnwood Rehabilitation And Health Center
11.2004 - Current
No Degree - Medical Insurance Coding
Community College of Rhode Island
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