Dawn Flees
Spokane Valley,WA
Summary
Practical Clinical Supervisor with more than 13 years of experience and background in Substance use Disorder care. Focused on developing teams' clinical knowledge, decision-making skills and performance standards. Eager to bring talent and expertise to growing department.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Outpatient Clinical Director
Daybreak Youth Services
03.2011 - 07.2023
- Developed, implemented, revised, and evaluated policies and procedures.
- Implemented new policies and educated staff on changes.
- Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Assessments
- Treatment plans
- Referrals
- ASAM
- Clinical Supervision
Education
Bachelor of Arts - Substance Use Disorder And Social Work
Eastern Washington University
Cheney, WA06.2010
Skills
- Collaborative Skills
- Unit Leadership
- Clinical Staff Management
- Employee Performance Evaluations
- Medical and Clinical Supervision
- Clinical Instruction
- Quality Improvement
- Clinical Quality Improvement
- Instructional Materials Development
- Compliance with Regulatory Guidelines
- Records Management
- Direct Patient Care
- Clinical Quality Program Standards
- Patient Care Assessment
- Meeting Participation
- Electronic Medical Record Software
- Managing Patient Cases
- Case Management
- Community Outreach Programs
- Effective Communication
- Organizational Systems
- Clinical Supervision
- Facility Oversight
- Staff Development
- HIPAA Guidelines
- Patient Care
- Treatment Service Implementation
- Community-Based Educational Programs
- Exemplary Communication Skills
Accomplishments
- Earned many certificates in Motivational interviewing DBT and CBT trainings
- Collaborated with Local schools and their Community based truancy Boards
- Ethics and cultural competency trainings
- Collaborated with Wise teams and other resources for clients and families
Certification
- SUDP License - 2010
- BA social work-2010
- SUDP- 2010
- Clinical Supervisor - 2015
- Clinical Director- 2019
Timeline
Outpatient Clinical Director
Daybreak Youth Services
03.2011 - 07.2023
Bachelor of Arts - Substance Use Disorder And Social Work
Eastern Washington University