Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Dawn Fuina

Dawn Fuina

Centennial,CO

Summary

Product Management professional with proven track record of driving product development and enhancing user experience. Successfully led cross-functional teams and launched numerous high-impact products. Demonstrated expertise in stakeholder management and agile methodologies.

Overview

14
14
years of professional experience
3
3
Certification

Work History

Principal, Program Management, PSM, PSPO

Workday
08.2021 - 05.2025
  • Directed Service Reliability Engineering programs, embedding SSDLC and Agile practices to improve delivery speed by 50% and reduce defects by 25%.
  • Led 3 cross-functional Scrum teams, aligning engineering, operations, and leadership for enterprise-scale programs.
  • Developed 3 roadmaps and 5 executive dashboards, increasing project transparency and decision-making speed.
  • Implemented AWS integration services, reducing operational tasks by 97.5%, saving 50 hours/month.
  • Migrated Confluence to AWS (99.99% reliability) and automated 25 manual processes, reducing MTTR by 30%.

Sr. Principal Program Manager, PSM

Oracle
06.2019 - 08.2021
  • Managed migration of 30K developers to Oracle Cloud Infrastructure with zero unplanned downtime.
  • Oversaw multi-disciplinary teams, implemented DevSecOps practices, and accelerated secure delivery.

Sr. Principal Technical Project Manager, PSM

Oracle
04.2018 - 06.2019
  • Championed the adoption of cutting-edge technology solutions to optimize business operations across departments seamlessly. Replaced legacy monolith with 7 Java-based microservices (quota, provisioning, capacity, reporting, identity).
  • Standardized Jira workflows and led DevOps initiatives, and managed product roadmaps to ensure on-time delivery.
  • Implemented data-driven decision-making processes to enhance overall business performance and profitability.

Sr. Technical Project Manager

Responsys
08.2011 - 07.2014
  • Managed SaaS digital marketing data services for 450 B2C clients, standardizing service and pricing.
  • Spearheaded Send Time Optimization (STO), increasing client campaign effectiveness by 50%.
  • Delivered ETL solutions and implementation consulting for Wells Fargo, Sears, DSW, Virgin America, and United Healthcare.

Education

BBA - Marketing Management

Pace University, Lubin School of Business
Pleasantville, NY
01.1993

Skills

  • Problem-solving
  • Critical thinking
  • Data-driven decision making
  • Product lifecycle management
  • Cross functional leadership
  • Stakeholder relations
  • KPI tracking
  • Software development lifecycle

Certification

  • Scrum.org – PSPO (2023), PSM (2018)
  • AWS – Cloud Essentials (2025), Certified Cloud Practitioner (2025)

Timeline

Principal, Program Management, PSM, PSPO

Workday
08.2021 - 05.2025

Sr. Principal Program Manager, PSM

Oracle
06.2019 - 08.2021

Sr. Principal Technical Project Manager, PSM

Oracle
04.2018 - 06.2019

Sr. Technical Project Manager

Responsys
08.2011 - 07.2014

BBA - Marketing Management

Pace University, Lubin School of Business