Dawn Garner
Statesboro,GA
Summary
Relocated to S.E. Georgia from S.W. Georgia. Interested in working in a department that will require me to utilize my strong computer knowledge, excellent people & customer service skills, organizational abilities and business experience. Authorized to work in the US for any employer Experienced with managing health information systems and enhancing data accuracy. Utilizes strong analytical skills to ensure compliance with healthcare regulations and improve data management processes. Knowledge of EHR systems and data privacy laws, ensuring efficient and secure patient record handling.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Scheduling Specialist
Community Health Systems, CHS
07.2025 - Current
- Coordinated scheduling for multiple clinics all over the United States, ensuring timely resource allocation and operational efficiency.
- Managed calendar updates and appointment confirmations to optimize team availability and workflow.
- Developed and implemented scheduling protocols to enhance communication between physicians and patients.
- Analyzed scheduling data to identify trends, improving overall resource utilization by minimizing conflicts.
Health Information Specialist
APD State of Florida
07.2020 - Current
- Developed strong relationships with healthcare providers, fostering effective communication channels to address any concerns related to patient data management or documentation practices.
- Improved patient data accuracy by meticulously reviewing and updating electronic health records.
- Established efficient workflows for medical record requests, reducing processing time without compromising on quality or accuracy.
- Sorted, scanned and indexed documents, developed workflows and processed workflow reports to keep clinical records maintained in accordance with guidelines.
- Directed and assisted pulling and procurement of medical files according to established procedures.
- Tracked and monitored requests for medical records release.
- Transcribed and entered patient medical information into electronic medical records systems.
- Maintained accuracy, completeness, and security for medical records and health information.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Scanned and uploaded medical records into electronic medical records system.
- Input data into computer programs and filing systems.
Environmental, Engineering, Safety & Insurance Admin
GROWMARK, Inc
02.2007 - 06.2019
- Assistant
- Maintains confidential records for the Environmental, Engineering, and Safety & Insurance Services Areas
- Processes invoices utilizing the VIM (SAP) program
- Editor of the Safety, Insurance & Environmental Newsletter
- Administrator for the Environmental, Engineering, Safety & Insurance Services SharePoint Site
- Co-Administrator for the Course Mill Registration Site
- Maintains a database of all employees at GROWMARK facilities, subsidiaries and member cooperatives for utilization with risk control programs
- Assists with the administration of the Safety Data Sheet (SDS) portion of the Federal, State and Provincial right-to-know regulations
- Coordinates all events, meetings & training sessions for all 4 departments as well as the annual GROWMARK Treasury employee outing
- Controls maintenance, shipping, updating and coordinates scheduling of visual aids used for GROWMARK and member cooperative safety training
- Develops and prepares specific reports for program accountability
- Office Applications: Microsoft Excel, Word, PowerPoint, & SharePoint, Omni, ImageNow and limited Business Objects, SAP & VIM
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Company Liaison
McElroy Metal Mill
09.2001 - 02.2007
- Worked in Logistics/Traffic Dept./Material Management/Accounting Clerk/Safety Coordinator/Event Planner
- Extensive knowledge and use of Microsoft Word and Excel (type 50 wpm)
- Accounting Operations
- Data Entry
- Load Planning, Freight Quotes, Carrier Selection, Customer Communication
- Teach CPR, Basic First Aid and AED through the American Red Cross
Dialysis Technician
Midwest Kidney Center
05.2000 - 08.2001
- Administered dialysis treatments to renal care patients
- Maintained treatment files in company database
- Corresponding daily to physicians regarding patient treatment and care
ICU/PICU Secretary & Heart Monitor Technician
St. Joseph Medical Center
07.1999 - 05.2000
- Coded Charts for Physicians
- Admitted and discharged patients
- Wrote standard orders for Physicians
- Ordered test and treatment for patients
- Operated multi-line telephony equipment
- Data Entry
- Assisted nursing staff
- Heart Monitor Technician
Education
High School - undefined
01.1987
Skills
- Compliance
- Most Microsoft Applications
- ImageNow
- SAP
- NIPR Licensing
- Type 60 wpm
- Data Entry
- SharePoint Administrator
- CourseMill Administrator
- Editor of Department Newsletter
- Training & Meeting Coordinator
- Negotiating Experience (10 years)
- Administrative Assistant
- Billing
- Excel
- Filing
- Receptionist
- Scheduling
- Outlook
- Organizational Skills
- Clerical
- Microsoft Word
- Time Management
- Microsoft Office
- Medical Terminology
- Powerpoint
Certification
- Emergency Medical Technician-Basic March 2003 to August 2008
- Heart Monitor Technician July 1999 to June 2000
- Red Cross CPR & First Aid Trainer February 2004 to February 2007
Assessments
- Customer Focus & Orientation — Highly Proficient July 2019 Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_assignment/qkppxqm-bt92zcl
- First Aid — Highly Proficient July 2019 Measures a candidate's ability to identify treatments for common medical emergencies. Full results: https://share.indeedassessments.com/share_assignment/f-g7xkr5ahuosonn
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Scheduling Specialist - Community Health Systems, CHS
07.2025 - Current
Health Information Specialist - APD State of Florida
07.2020 - Current
Environmental, Engineering, Safety & Insurance Admin - GROWMARK, Inc
02.2007 - 06.2019
Company Liaison - McElroy Metal Mill
09.2001 - 02.2007
Dialysis Technician - Midwest Kidney Center
05.2000 - 08.2001
ICU/PICU Secretary & Heart Monitor Technician - St. Joseph Medical Center
07.1999 - 05.2000
Olympia High School - High School,