Dawn Gibson
Pittsburgh,PA
Summary
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Cashier/Customer Service
Giant Eagle, Inc.
08.2014 - 10.2015
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Handled customer inquiries, answered questions, and resolved problems in a timely manner.
Inventory Specialist
ModCloth
07.2016 - 05.2017
- Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
- Created a new customer database by entering customer information into a database.
Cashier/Stock
Target
05.2023 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Assistant Store Manager
Family Dollar
04.2022 - 12.2023
- Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
- Provided customer service and was involved in training new team members each month
- Offered strong customer service skills, keeping customers satisfied and increasing sales.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
Cashier/Customer Service
KFC
03.2021 - 08.2022
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Provided customer service and was involved in training new team members each month.
Education
GED -
CCAC Pittsburgh
Pittsburgh, PASkills
- Customer service
- Communication skills
- Food service
- Time management
- English
- Microsoft Word
- Leadership
Timeline
Cashier/Stock
Target
05.2023 - 10.2024
Assistant Store Manager
Family Dollar
04.2022 - 12.2023
Cashier/Customer Service
KFC
03.2021 - 08.2022
Inventory Specialist
ModCloth
07.2016 - 05.2017
Cashier/Customer Service
Giant Eagle, Inc.
08.2014 - 10.2015
GED -
CCAC Pittsburgh
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