As a flexible, customer-focused, and resourceful individual, I offer unique and dependable value as an employee. My experience has provided me with the ability to be an initiative-taking analytical person. I have redesigned my leadership skills to work for my current position as a General Manager and as Practice Manager, with the goal of complete and clear understanding for all staff, including kitchen staff and providers, as to how day-to-day operations run in the restaurant and in a medical office. My real compassion is with the medical field. With the help of support staff produced a new training program for the Medical Assistants and Patient Service Representatives. With thirty-six plus years in the customer service industry I have tapped into my sympathetic strengths in situations that only a seasoned professional could manage. I have focused on understanding perception to improve my office management. I can work competently in both a team driven environment as well as an initiative-taking individual contributor. I have a can-do attitude that will provide my employer with the hardest-working individual. I am meticulous, enthusiastic, professional and have relentless enthusiasm to do my job my very best Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
References available upon request.