Dawn Goodine
Laconia,NH
Summary
Dynamic professional with strong work ethic and exceptional customer service skills, honed at Vista Foods. Proven ability to engage customers and manage cash handling with precision. Recognized for cultivating lasting relationships and enhancing customer loyalty through effective communication and problem-solving. Committed to delivering outstanding service in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Home Care Provider
ASM
Madawaska, ME
10.2025 - 03.2026
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medication and monitored health conditions as directed by healthcare professionals.
- Developed individualized care plans in collaboration with families to enhance client well-being.
- Maintained accurate documentation of care provided, facilitating effective communication among team members.
- Supported clients' emotional needs through companionship and engaging in meaningful conversations.
- Coordinated transportation for clients to medical appointments and community activities.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
Hostess
IHOP
Houlton, ME
08.2025 - 10.2025
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed waitlist efficiently, optimizing table turnover and guest satisfaction.
- Assisted in training new staff on customer service protocols and restaurant procedures.
- Monitored dining area to maintain cleanliness and ambiance for optimal guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Supported front-of-house operations by coordinating reservations and managing seating arrangements.
Server
Rosecastle Assisted Living
Zephyrhills, FL
04.2019 - 12.2019
- Delivered exceptional dining experiences by providing attentive service to residents and guests.
- Collaborated with kitchen staff to ensure timely meal delivery and accurate order fulfillment.
- Maintained cleanliness and organization of dining areas, enhancing overall ambiance and safety.
- Assisted residents with menu selections, accommodating dietary restrictions and preferences effectively.
- Trained new servers on service protocols, improving team performance and consistency in service quality.
- Monitored resident satisfaction, promptly addressing concerns to ensure a positive dining experience.
Keyholder
Vista Foods
Laconia, NH
06.2008 - 10.2012
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new staff on customer service excellence and product knowledge.
- Managed cash handling processes, including register reconciliation and safe deposits.
- Coordinated inventory management, optimizing stock levels to meet demand efficiently.
- Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Education
High School Diploma -
Gilford Middle High School
GilfordSkills
- Patient care
- Compassionate caregiving
- Meal preparation
- Housekeeping
- Housekeeping tasks
- Relationship building
- Verbal and written communication
- Infection control
Timeline
Home Care Provider
ASM
10.2025 - 03.2026
Hostess
IHOP
08.2025 - 10.2025
Server
Rosecastle Assisted Living
04.2019 - 12.2019
Keyholder
Vista Foods
06.2008 - 10.2012
High School Diploma -
Gilford Middle High School