Dawn Gray

911 Dispatcher for Laramie County Sheriffs Department, Cheyenne Police Department, Laramie County Fire Authority, Multiple Fire Districts, and Emergency Medical Services.

• Leveraged radio, telephone and computerized and electronic equipment to dispatch law enforcement, fire or medical assistance units to scene of emergency.
• Adapted and modified standard techniques, procedures and criteria to solve complex problems.
• Utilized CAD, GPS, Rapid SOS, TTY/TDD, Text 2-911, CJIS, and NCIC in relation to requests for emergency and routine assistance from the public, supported agencies, and outside agencies.

• Relevant formal training, practice, and experience.
• Able to impart established lesson plans to students effectively.
• Incorporate digital technology for learning activities including use of software applications as well as SMART board.
• Write comprehensive reports to current teachers regarding lessons and student progress.

• Provided clerical/administrative support through generating and maintaining forms, reports, and logs via computerized management software; performed weekly inventory; tracked financial transactions; communicated with suppliers.
• Complied with company policies, procedures, and standards of ethics and integrity. Performed additional duties as assigned.
• Maintained inventory by ordering and receiving parts and supplies to support building operations.

• Prepared, reviewed, and analyzed receiving/billing documentation and reports by verifying delivery bills and receiving documentation; researched and resolved discrepancies; completed necessary paperwork for shipping/receiving process; and ensured backup documentation.
• Provided administrative support by performing general clerical duties; entered data into multiple systems; created and analyzed reports, purchase orders (PO) and other paperwork.
• Monitored and processed deliveries by scheduling and maintained delivery appointment logs; checking-in and releasing drivers; and tracked late deliveries.

• Coordinated and directed office services, such as records and budget preparation, and personnel, in order to aid United States Army executive officers.
• Prepared invoices, reports, memos, letters, financial statements and other documents, using various software and databases.
• Served as Company 1 liaison between Denver Battalion and 6 satellite recruiting stations.
• Managed, maintained and distributed eight executives' schedules and calendars.

• Ordered, received documentation, and provided maintenance of commissary inventory, both direct-ordered and vendor-supplied.
• Applied knowledge in administration and finance to maintain store-level accounts.
• Served as liaison between commissary and Accounts Control Section.
• Designed and created in-store graphics.