Dawn Gray
American Fork,UT
Summary
Dedicated Production Operator focused on safety compliance and quality control. Experienced in machine maintenance and operational efficiency, with a strong ability to train and mentor team members while maintaining high standards.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Production Operator
Design Imaging
Orem, UT
10.2021 - 08.2025
- Followed detailed instructions for operating complex manufacturing equipment in a safe manner.
- Conducted regular maintenance checks on machines used in the production process including lubrication tasks and minor repairs.
- Adjusted machine settings as necessary to meet customer specifications for product size or shape.
- Inspected finished goods for defects prior to packaging or shipping out to customers.
- Recognized defective material and reported issues to management.
- Maintained accurate logs and records of production output, quality control tests, and other related activities.
- Collaborated with team members to increase efficiency and productivity on the production line.
- Maintained cleanliness of work area by disposing of waste materials properly according to company policies.
- Engaged with colleagues to troubleshoot production issues and implement solutions for continuous improvement.
- Complied with all relevant health and safety regulations while performing job duties.
- Conducted regular safety inspections of equipment and work areas to ensure compliance with safety standards.
- Followed safety protocols to maintain a safe work environment.
- Inspected finished products for quality assurance and compliance.
- Maintained cleanliness of work area to ensure operational efficiency.
- Collaborated with team members to achieve production targets daily.
- Assisted in training new employees on standard operating procedures.
- Recorded production data accurately for reporting purposes.
Front End Manger
Days Family Market
Provo, Utah
11.2018 - 09.2021
- Managed daily front-end operations to ensure smooth customer transactions.
- Cultivated strong customer relations and developed effective customer service standards.
- Managed customer complaints and rectified issues to complete satisfaction.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed cash flow of store, including cashier operations, bookkeeping, and security.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Resolved technical issues related to front end development process.
- Trained staff on customer service best practices and operational procedures.
- Oversaw cash handling processes to maintain accuracy and security.
- Implemented inventory management strategies for front-end supplies and merchandise.
- Resolved customer inquiries and concerns to enhance shopping experience.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Reviewed safety, health, and sanitation processes throughout areas and enforced rules to promote security and safety.
- Trained and managed a team of 5 front-end developers.
Education
Certified Nursing Assistant
TMCC
Reno, NV09-2001
Skills
- Equipment operation
- Quality assurance
- Machine maintenance
- Production documentation
- Safety compliance
- Team collaboration
Certification
Lean Training Certified
Timeline
Production Operator
Design Imaging
10.2021 - 08.2025
Front End Manger
Days Family Market
11.2018 - 09.2021
Certified Nursing Assistant
TMCC