Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dawn Hargrove

Portland,OR

Summary

.Facility management professional with high standards and focus on results. Skilled in preventive maintenance, HVAC systems, electrical work, and plumbing. Strong emphasis on team collaboration and flexibility, ensuring reliability and adaptability to changing needs. Known for effective problem-solving and optimizing operations.

Maintenance professional with proven track record in efficiently managing maintenance operations. Known for ensuring optimal performance of equipment and facilities through effective maintenance strategies. Highly dependable team player with focus on adaptability and result-oriented collaboration. Skills include troubleshooting, preventive maintenance, and team leadership.

Reliable Maintenance Supervisor offering years of experience overseeing maintenance and janitorial team tasks. Hardworking and diligent in developing and enforcing adherence to maintenance schedules. Committed to reducing risks and promoting workplace safety through improved safety training.

Self-motivated Maintenance Coordinator with outstanding experience in actively maintaining facilities and grounds. Successful in promptly responding to maintenance needs and completing quality repair work.

Overview

2025
2025
years of professional experience

Work History

Apprentice Diesel Mechanic

L & J Field Service

Facility Maintenance Manager

Parking NW
06.2021 - Current
  • Evaluated facilities to determine if company maintenance protocols complied with [State] health and safety regulations.
  • Managed staff of [Number], created work schedules, distributed assignments, and supervised day-to-day operations.
  • Inspected facility and assessed its systems for functionality and safety.
  • Oversaw contractor relationships during site improvements or expansions by managing bid processes, contract negotiations and ensuring the successful completion of projects.
  • Enhanced safety standards, conducting thorough facility audits and addressing potential hazards promptly.
  • Reduced repair costs with regular equipment inspections and preventative maintenance initiatives.
  • Responded effectively to emergency situations involving facilities or infrastructure issues by coordinating appropriate resources quickly and efficiently.
  • Conducted regular building assessments to identify areas for improvement or necessary repairs, prioritizing projects based on urgency or impact on operations.
  • Developed a strong preventive maintenance culture by educating staff on proper procedures, scheduling routine inspections and addressing issues proactively.
  • Delivered consistent high-quality service through diligent supervision of maintenance staff tasks and performance evaluations.
  • Established a proactive approach to asset management, extending equipment lifespan through timely repairs and upgrades.
  • Provided technical expertise during the planning stages of new construction projects or major renovations within the organization''s facilities.
  • Regularly reviewed and adjusted facility maintenance plans in response to changing needs or conditions within the organization, ensuring effective resource management.
  • Maintained compliance with local building codes, environmental regulations, and industry best practices for safe operations at all times.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Facility Maintenance Manager

Planet Fitness Corporate Office
04.2020 - 06.2021
  • Coordinated with vendors to obtain cost-effective solutions, negotiating contracts for maintenance services and supplies.
  • Scheduled routine maintenance and repair of facility equipment.
  • Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
  • Evaluated facilities to determine if company maintenance protocols complied with [State] health and safety regulations.
  • Managed staff created work schedules, distributed assignments, and supervised day-to-day operations.
  • Oversaw contractor relationships during site improvements or expansions by managing bid processes, contract negotiations and ensuring the successful completion of projects.
  • Reduced repair costs with regular equipment inspections and preventative maintenance initiatives.
  • Responded effectively to emergency situations involving facilities or infrastructure issues by coordinating appropriate resources quickly and efficiently.
  • Conducted regular building assessments to identify areas for improvement or necessary repairs, prioritizing projects based on urgency or impact on operations.
  • Managed maintenance team for optimal performance, resulting in reduced downtime and enhanced facility functionality.
  • Established a proactive approach to asset management, extending equipment lifespan through timely repairs and upgrades.
  • Optimized energy consumption, implementing energy-saving measures such as retrofitting lighting systems and upgrading HVAC units.
  • Regularly reviewed and adjusted facility maintenance plans in response to changing needs or conditions within the organization, ensuring effective resource management.
  • Maintained compliance with local building codes, environmental regulations, and industry best practices for safe operations at all times.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Launched quality assurance practices for each phase of development

Maintenance Manager

Star Metro
04.2020 - 06.2021
  • Collaborated with property management to plan and execute capital improvement projects, enhancing the overall value of the apartment community.
  • Oversaw seasonal maintenance tasks such as snow removal or pool upkeep to ensure a comfortable living environment yearround.
  • Managed inventory of tools, equipment, and materials, reducing waste and maintaining costeffectiveness.
  • Increased efficiency of maintenance team by delegating tasks according to individual skills and strengths.
  • Enhanced curb appeal of the property by overseeing landscaping projects and exterior maintenance tasks.
  • Mentored new team members, providing guidance on standard procedures and best practices in apartment maintenance.
  • Enhanced tenant satisfaction by promptly addressing and resolving maintenance requests.
  • Established strong relationships with tenants by providing exceptional customer service during interactions related to maintenance concerns or questions.
  • Maintained a clean and safe working environment by adhering to OSHA guidelines and company protocols.
  • Improved safety standards within the apartment complex through regular inspections and repairs.
  • Completed necessary renovations on time to facilitate seamless tenant transitions between lease agreements.
  • Streamlined communication with property management, ensuring timely completion of work orders and projects.
  • Implemented key control systems for improved security throughout the apartment complex, resulting in reduced instances of unauthorized access.
  • Provided emergency response to urgent situations such as water leaks or power outages, minimizing damages and inconvenience for residents.
  • Conducted thorough unit inspections before and after tenant move-ins, guaranteeing optimal living conditions for residents.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Restored and repaired worn and damaged building components to support appearance, longevity and security.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
  • Inspected building systems to evaluate HVAC, electrical and plumbing maintenance needs.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Installed new locks, door handles, and door closers.
  • Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions.
  • Tested fire safety and emergency systems and inspected fire extinguishers and sprinkler systems.
  • Created and maintained daily and weekly reports for upper management.
  • Utilized proper tools and materials to adhere to safety guidelines.
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
  • Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.

Painting and Drywall Contractor

Owner Operator Independent
04.1996 - 06.2018
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
  • Reduced client complaints by implementing a more effective customer service strategy.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Devised and implemented processes and procedures to streamline operations.

Cable Contractor

Self
01.1998 - 03.2008
  • Educated customers on service features and functionalities.
  • Performed work in buildings, attics, basements and crawl spaces.
  • Selected location and installed equipment and inside wiring with customers.
  • Increased client retention by promptly addressing concerns and providing exceptional customer service.
  • Established long-term relationships with customers, fostering trust through reliable follow-up support services.
  • Maintained accurate records of completed work orders, contributing to organized company operations.
  • Maximized network efficiency with proper routing of cables according to blueprints and schematics.
  • Contributed to a safe working environment by adhering to safety protocols during installations and repairs.
  • Demonstrated technical proficiency in complex installations while adhering to strict industry codes and regulations.
  • Exceeded performance objectives consistently by completing projects ahead of schedule without compromising quality or safety standards.
  • Delivered comprehensive training sessions to new hires, promoting consistent quality standards across the team.
  • Enhanced network performance by efficiently diagnosing and resolving cable issues.
  • Achieved a high level of customer satisfaction through personalized consultations on system requirements and design preferences.
  • Optimized system reliability for clients through meticulous maintenance and timely upgrades.
  • Skillfully utilized industry-specific tools and equipment to complete tasks accurately and within deadlines.
  • Ensured customer satisfaction by providing prompt and professional installation services.
  • Dressed, terminated and tested cables and components.
  • Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Coordinated with customers to meet needs and requirements swiftly and to high standards.
  • Maintained detailed records of all cabling and telecommunications activities and equipment.
  • Provided training on use, troubleshooting, and calibration of equipment.
  • Confirmed compliance with all industry standards and regulations related to cabling and telecommunications.
  • Installed and configured new devices and system components.
  • Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
  • Responded to service requests during and after business hours.
  • Located and repaired line faults to maintain existing network without causing signal failure interruptions.
  • Coordinated installation of new users and relocations of existing users.

Nursing Home Maintenance Supervisor

Crossroads Community Hosipital
01.1996 - 07.1998
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Supervised employees and scheduled shifts.
  • Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
  • Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
  • Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
  • Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
  • Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
  • Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
  • Tracked and managed department costs for good budget adherence.
  • Collaborated with cross-functional teams to develop budgets for maintenance projects, prioritizing tasks based on urgency and costeffectiveness.
  • Fostered a positive work environment that led to high employee morale and retention rates, while consistently meeting performance expectations.
  • Tracked and progressed maintenance requests in CMMS systems to meet schedules.
  • Scheduled and oversaw maintenance, repair and installation activities.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Utilized proper tools and materials to adhere to safety guidelines.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Evaluated final results to determine quality levels and isolate root causes of any identified faults.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.

Regional Finance Market Manager

Crown Leasing Corperation
06.1986 - 12.1996
  • Streamlined internal processes, enhancing operational efficiency and reducing costs.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built brand awareness in local market and increased penetration with proactive strategies.
  • Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
  • Collaborated with other departments to ensure alignment of overall company goals with individual market objectives.
  • Cultivated a high-performance culture within the team through motivational leadership techniques and ongoing skill development opportunities.
  • Networked in market to build partnerships and connections with prospects.
  • Achieved monthly sales targets consistently by pursuing new business.
  • Directed work of over 25 Office professionals at multiple offices across the state of Illinois and Indiana
  • Implemented strategic marketing campaigns for improved brand recognition and customer acquisition.
  • Analyzed competitor strategies and developed countermeasures to maintain a competitive advantage.
  • Achieved consistent revenue growth with focused Loan sales approaches targeting untapped demographic segments.
  • Expanded market presence, negotiating and securing valuable partnerships with industry-leading organizations.
  • Enhanced team productivity by implementing agile methodologies, which facilitated faster response to market changes.
  • Enhanced team skills and knowledge by providing ongoing training and development opportunities focused on emerging market trends.
  • Increased customer loyalty, establishing comprehensive customer feedback system to address concerns and improve service quality.
  • Improved operational efficiency, conducting regular reviews of marketing processes and implementing best practices.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Held one-on-one meetings with management team members to identify collection hurdles and offered insight into best remedy.

Shipping and Receiving Supervisor

Imperial Conveyor and Engineering
01.1980 - 04.1982
  • Optimized storage space usage by organizing inventory according to product type and frequency of use.
  • Enhanced warehouse efficiency by implementing streamlined shipping and receiving processes.
  • Coordinated with multiple departments for seamless order fulfillment, enhancing cross-functional collaboration within the company.
  • Reduced order errors through meticulous attention to detail in the verification of incoming and outgoing shipments.
  • Collaborated with sales team to resolve customer complaints quickly and efficiently.
  • Managed inventory levels effectively through regular audits, adjustments, and communication with suppliers.
  • Boosted customer satisfaction by ensuring accurate shipment tracking and timely delivery updates.
  • Streamlined documentation processes for greater accuracy in record-keeping and faster retrieval of information when needed.
  • Developed strong relationships with carriers to secure competitive rates for transportation services.
  • Implemented an efficient system for returns processing, minimizing costs associated with damaged or incorrect items received from customers or suppliers.
  • Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Processed returns and updated accounts.
  • Monitored progress of tasks to provide feedback for improvement.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.

Apprentice Diesel Mechanic

L & J Field Service
01.1980 - 01.1982
  • Assisted senior mechanics in complex repairs, gaining valuable hands-on experience with advanced diagnostic tools and techniques.
  • Maintained a safe working environment by adhering to OSHA guidelines and company safety protocols during all repair tasks.
  • Contributed to a positive workplace culture by collaborating effectively with colleagues, sharing knowledge, and supporting ongoing skill development.
  • Enhanced engine performance by conducting thorough inspections and identifying necessary repairs.
  • Supported shop efficiency by keeping workspaces clean, organized, and well-maintained on a daily basis.
  • Stayed current on industry advancements through regular training sessions, workshops, and certification courses.
  • Ensured optimal vehicle operation conditions by performing routine preventative maintenance tasks such as fluid checks, belt replacements, and brake system adjustments.
  • Demonstrated strong attention to detail when disassembling engines for rebuilds or component replacement projects.
  • Completed minor repairs and basic upkeep work with minimal supervision.
  • Cleaned shop, stored new supplies and put away tools to maintain organized work area.
  • Conducted safety and environmental checks on vehicles.

Education

Associate of Arts - Business Administration And Management

LockYear Business College
Evansville, IN
09-1988

Skills

  • Brake system maintenance
  • Driveline repair
  • Cooling system maintenance
  • Fuel system repair

Timeline

Facility Maintenance Manager

Parking NW
06.2021 - Current

Facility Maintenance Manager

Planet Fitness Corporate Office
04.2020 - 06.2021

Maintenance Manager

Star Metro
04.2020 - 06.2021

Cable Contractor

Self
01.1998 - 03.2008

Painting and Drywall Contractor

Owner Operator Independent
04.1996 - 06.2018

Nursing Home Maintenance Supervisor

Crossroads Community Hosipital
01.1996 - 07.1998

Regional Finance Market Manager

Crown Leasing Corperation
06.1986 - 12.1996

Shipping and Receiving Supervisor

Imperial Conveyor and Engineering
01.1980 - 04.1982

Apprentice Diesel Mechanic

L & J Field Service
01.1980 - 01.1982

Apprentice Diesel Mechanic

L & J Field Service

Associate of Arts - Business Administration And Management

LockYear Business College

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Dawn Hargrove