Dawn Harris
Macomb,IL
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Correctional Officer
Iowa State Penitentiary
07.2021 - 04.2023
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
Machine Operator
Pella Window & Door
03.2020 - 07.2021
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Collaborated with team members to optimize production processes and improve overall performance.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
Center Charge
Mississippi Valley Regional Blood Center
12.2018 - 03.2020
- Increased production efficiency by streamlining bending processes and implementing new techniques.
- Reduced waste and improved material usage through precise bending calculations and measurements.
- Enhanced team productivity by providing guidance on proper bending techniques and safety measures.
- Maintained high-quality standards for all completed projects, ensuring customer satisfaction and repeat business.
- Optimized workflow by organizing workspaces and maintaining clean, well-stocked bending stations.
- Contributed to a safer working environment by enforcing strict adherence to safety protocols during bending tasks.
- Followed company policies and OSHA requirements to maintain work safety.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Troubleshot and resolved various issues with machinery, maintaining quality and performance.
- Reviewed completed orders for quality and accuracy.
- Upheld housekeeping standards by keeping space clean and free of hazards.
- Kept equipment clean, repaired, and lubricated to maximize performance.
- Restocked workstations with supplies to prevent work delays.
Phlebotomist
Great River Medical Center
01.2017 - 12.2018
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Continually sought opportunities for professional development by attending workshops, conferences, and staying up-to-date on industry best practices in phlebotomy techniques.
- Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Assisted in the implementation of new electronic medical record systems for efficient patient tracking and accurate documentation.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Monitored patients for reactions and verified sample quality.
- Reviewed patient records for accuracy and completeness.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Conducted venipuncture and other CT procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Assisted in training and onboarding new phlebotomists.
- Verified proper storage and transportation of specimens to laboratories.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Reviewed and processed requisitions for laboratory tests.
- Monitored supply levels and placed orders for laboratory supplies.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Provided guidance and support to laboratory personnel.
- Performed laboratory tests to assist physicians in diagnosis.
- Participated in quality assurance and competency assessment initiatives.
- Developed and implemented strategies to improve phlebotomy processes.
- Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.
Education
No Degree - Certified Nursing Assistant
Spoon River College
Macomb, IL08.2001
High School Diploma -
La Harpe High School
La Harpe, IL05.1993
Skills
- Facility Security
- Records Management
- Inmate Monitoring
- CCTV Monitoring
- Contraband Seizure
- Dispatch
- Crisis Management
- Crime Prevention
- Prisoner Transport
- Surveillance
- Self-Defense Techniques
- Facility Maintenance
- Inmate Supervision
- Policy Enforcement
- State and Federal Laws Knowledge
- Security Procedures
- Stress Tolerance
- Restraint Techniques
- First Aid Training
- Correctional Facility Procedures
- Continuing Education
- Mental Health Awareness
- Safety
- Substance Abuse Knowledge
Timeline
Correctional Officer
Iowa State Penitentiary
07.2021 - 04.2023
Machine Operator
Pella Window & Door
03.2020 - 07.2021
Center Charge
Mississippi Valley Regional Blood Center
12.2018 - 03.2020
Phlebotomist
Great River Medical Center
01.2017 - 12.2018
No Degree - Certified Nursing Assistant
Spoon River College
High School Diploma -
La Harpe High School
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