Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dawn Heibner

Hill City,MT

Summary

Hardworking Kitchen Assistant well-versed in food preparation techniques and inventory management to maintain consistent stock of needed supplies. Shoulders multiple kitchen tasks in support of cooks and servers. Thrives in busy environments. Industrious Kitchen Assistant offering 25 years of experience in foodservice roles. Eager to fulfill a role of increased responsibility to apply expertise in food safety, sanitation and preparation techniques. Hardworking Kitchen Hand known for handling support tasks, mopping floors, maintaining food safety and restocking pantry items. Considered motivated and efficient worker. Eager Kitchen Hand known for cleaning workstations, handling dish washing duties and monitoring inventory. Well-trained to keep kitchen well-stocked and ready for busy mealtimes. Considered motivated employee with positive attitude. Highly motivated candidate with experience in food service. Adept at using excellent knife skills and knowledge of food safety regulations. Skilled at quickly preparing high-quality meals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Kitchen Assistant

AEM Headstart
08.2010 - Current
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
  • Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Learned other teammates' work tasks to train as backup.
  • Prepared separate meals children with allergies.
  • Helped with paperwork, recording food used for each meal.
  • Prepared breakfast, lunch and snack for our 3 and 4 year olds.
  • Sanitized and washed all dishes and utensils after each use.

Cashier

Walmart
09.2002 - 12.2009
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Checked personal identifications during alcohol and tobacco sales.
  • Also worked in the DELI
  • Made sandwiches , cooked food in fryers, FIFO when new product came in, sanitized and washed all used dishes and utensils.
  • Stocked shelves, using FIFO

Cellar Casino

Cook/Supervisor
06.1999 - 08.2002
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Maintained up-to-date knowledge of product and service changes.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Cross-trained and provided backup support for organizational leadership.
  • Cooked for 1 year before becoming Supervisor.
  • Cooked breakfast, lunch or dinner to customer order.
  • Used, fryers, grills, pizza oven.
  • Made sure all surfaces were sanitized after use.

Cook

4B's Restaurant
06.1991 - 06.1999
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Communicated closely with servers to fully understand special orders for customers.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained food safety and sanitation standards.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Used FIFO when putting freight away.

Education

High School Diploma -

Custer County District High School
Miles City, MT
05.1993

Skills

  • Inventory Receiving
  • Regulatory Requirements
  • Hotel Management Procedures
  • Professional Relationships
  • Ingredient Management
  • Proper Storage Procedures
  • Kitchen Station Cleanliness
  • Workstation Sanitation
  • Rotation Procedures
  • Attentive Service
  • Safe Work Practices
  • Dietary Restrictions

Certification

  • Servsafe, ServSafe National Restaurant Association - Valid from 4/21/2021 to 4/21/2026

Timeline

Kitchen Assistant

AEM Headstart
08.2010 - Current

Cashier

Walmart
09.2002 - 12.2009

Cellar Casino

Cook/Supervisor
06.1999 - 08.2002

Cook

4B's Restaurant
06.1991 - 06.1999

High School Diploma -

Custer County District High School

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Dawn Heibner