Dawn Heit
Fort Wayne,IN
Summary
Detail-oriented and dependable healthcare professional with over 15 years of hands-on clinical experience, including phlebotomy and laboratory support. Currently enrolled in a Certified Clinical Medical Assistant (CCMA) program, with completion expected in April 2026. Known for strong patient interaction, accuracy, organization, and adherence to clinical protocols.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Lab Assistant
Parkview Regional Medical Center
04.2018 - Current
- Trained new staff on laboratory protocols, equipment usage, and safety procedures.
- Managed specimen sample handling, receiving, storage and inventory.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
Phlebotomist
LabCorp
12.2005 - 04.2018
- Educated patients on procedures, alleviating anxiety and promoting cooperation during blood draws.
- Excelled in high-pressure situations, maintaining composure and professionalism.
- Assisted in training and onboarding new phlebotomists.
Collections Technician
American Red Cross
03.2003 - 12.2005
- Collected and processed blood donations efficiently in compliance with safety protocols.
- Coordinated logistics for mobile blood drives, ensuring optimal site selection and setup.
Education
No Degree - Certified Clinical Medical Assistant
Im-Power
Fort Wayne, IN04-2026
Skills
- Laboratory techniques
- Specimen processing
- Lab equipment maintenance
- Lab inventory management
- Phlebotomy
Certification
DOT & Non-DOT Drug Testing Certification
- Certified in breath alcohol, urine and oral fluid (saliva) drug collection
- Experienced in DOT and non-DOT testing procedures and compliance requirements
- Trained in chain-of-custody procedures, specimen integrity, and regulatory compliance
CCMA - In Progress
Timeline
Lab Assistant
Parkview Regional Medical Center
04.2018 - Current
Phlebotomist
LabCorp
12.2005 - 04.2018
Collections Technician
American Red Cross
03.2003 - 12.2005
No Degree - Certified Clinical Medical Assistant
Im-Power