Dawn Hewitt
HUMAN RESOURCE MANAGER REMOTE
Winter Garden,Florida
Summary
Dynamic HR professional with a proven track record in Human Resources. Adept in organizational & strategic planning and performance management. Excelled in enhancing employee relations, benefits administration, driving significant improvements in workforce efficiency and engagement. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
32
32
years of professional experience
1
1
Certification
Work History
HUMAN RESOURCE MANAGER REMOTE
Weed Man Lawn Care, LND Franchise Group
03.2021 - 01.2025
- Successfully collaborated with Branch Managers in supporting th implementation of accountability measures that align with company standards and expectations.
- Demonstrated effective employee relations when conducting investigations, documentation of findings, and recommendation of next steps.
- Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.
- Established strong relationships with vendors and suppliers, negotiating favorable contract terms and securing cost-effective resources for the organization.
- Reduced errors in the biweekly multistate payroll - 5 EINs.
- Responsible for the implementation of a new HRIS system, including updating the payroll and time and attendance.
- Benefit Administration - Health and Welfare plans, Multi State Workers' Compensation, 401(k) automation through the implementation of the the new HRIS/Payroll system.
- Provided insight into varies leave policy administration to ensure that they were handled correctly.
GOLF OPERATIONS - BEVERAGE CART PT (During COVID)
Reunion Golf Club and Resort
02.2020 - 12.2021
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Demonstrated excellent customer service skills while interacting with resort guests and golf members in a friendly, professional manner.
- Stayed ahead of evolving calendar of events, anticipating customer needs and stocking items on cart.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Maintained appropriate inventory levels for department.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
REGIONAL HUMAN RESOURCES BUSINESS PARTNER
Textron Aviation
03.2019 - 12.2019
- Support 4 service centers, approximately 500 employees located in Orlando, San Antonio, Houston, and Greensboro.
- Change Agent: Fostered change and promoted improvement within each service center through recruiting, onboarding, and employee engagement.
- Provided guidance on employee relations issues, such as performance management, corrective action plans, terminations and disciplinary actions and leave of absence.
- Proven business acumen.
- In partnership with General Managers, proactively identified future needs, resourcing issues, and making recommendations to support the business.
- Resourceful key liaison between employees and management, fostering open communication channels and addressing HR concerns proactively to maintain high levels of engagement.
- Cultivated strong relationships with business leaders, serving as a trusted advisor on all HR-related matters and contributing to strategic decision-making processes.
HUMAN RESOURCES MANAGER
Genie Industries a TEREX Brand
Redmond, WA
09.2012 - 09.2018
- As a Business Partner, I established strong relationships with key stakeholders to foster collaboration across departments and functions, ensuring that they are aligned with the business strategy.
- Served as an objective employee resource and escalation path for unresolved employee relations issues in accordance with company policy and legal guidelines.
- Performance Management: Facilitated and managed the annual review process, to support effective performance management.
- Impactful Human Resources leadership support for 500+ team members. Keeping senior management advised on best practices for human resources policies and procedures
- Oversight of the on-site medical provider and partnership with the Health, Safety, and Environment team overseeing light-duty assignments and overall workers' compensation claims for Redmond plants including leave of absence.
HUMAN RESOURCES MANAGER
Hawkeye Channel Marketing
04.2012 - 09.2012
- International HR support for European facilities.
- Support HR functions: strategic planning, organizational development, staffing, training, recruiting, benefits administration, employee relations, management development, and performance management.
- Work collaboratively with management on employee performance issues by identifying and clarifying problems, evaluating potential solutions, and coaching and counseling managers and employees.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
SENIOR HUMAN RESOURCES GENERALIST
Shin Nippon Biomedical Laboratories
05.2008 - 03.2012
- Sound oversight and administration of the company's self-insured medical insurance, dental, vision, disability, and life insurance plans, 401(k) Plan, including negotiating third-party benefit provider contracts.
- Actively participated in the recruitment process by screening resumes, conducting interviews, and evaluating candidates for various positions within the company.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Annual reporting of 550s and EEO-1.
- Primary contact for visa and immigration processing: Communicate with candidates, employees, immigration attorneys, and USCIS.
- Manage all office and compliance-related issues, and correspond with government agencies on behalf of the company.
Benefit Administrator
Mukilteo School District
Everett, WA
03.1993 - 04.2008
- Monitored benefit utilization trends and provided recommendations for program improvements or adjustments based on data analysis.
- Conducted annual benefits audits to identify discrepancies and ensure accurate record-keeping, maintaining an organized system for easy access.
- Reduced benefit costs for the company by negotiating with vendors and implementing cost-effective plans.
- Resolved employee concerns regarding benefits quickly and efficiently, improving overall satisfaction with the program.
- Managed relationships with benefit providers to ensure prompt issue resolution and secure favorable terms for the organization.
- Administered all leave programs for the school district employees.
- Improved employee understanding of benefit offerings through clear communication, informative presentations, and one-on-one consultations.
Skills
Workplace conflict resolution
Workforce performance optimization
Worker's Compensation
Payroll management
Leave management
Strong relationship-building abilities
Strategic workforce planning
HR leadership
Employee benefits management
New employee orientation
Certification
SHRM PHR (expired)
Extracurricular activities
Volunteer with Seattle Children's Hospital for 28 years Lead Volunteer for Children's Miracle Network Telethon Auction of Northwest Wine to fund uncompensated care
Education
Bachelor of Arts - SPEECH COMMUNICATION
University of Washingto
Seattle, WATimeline
HUMAN RESOURCE MANAGER REMOTE
Weed Man Lawn Care, LND Franchise Group
03.2021 - 01.2025
GOLF OPERATIONS - BEVERAGE CART PT (During COVID)
Reunion Golf Club and Resort
02.2020 - 12.2021
REGIONAL HUMAN RESOURCES BUSINESS PARTNER
Textron Aviation
03.2019 - 12.2019
HUMAN RESOURCES MANAGER
Genie Industries a TEREX Brand
09.2012 - 09.2018
HUMAN RESOURCES MANAGER
Hawkeye Channel Marketing
04.2012 - 09.2012
SENIOR HUMAN RESOURCES GENERALIST
Shin Nippon Biomedical Laboratories
05.2008 - 03.2012
Benefit Administrator
Mukilteo School District
03.1993 - 04.2008
Bachelor of Arts - SPEECH COMMUNICATION
University of Washingto