Dawn Hinton
Lithonia,GA
Summary
Transitional Kindergarten Teacher with years of experience. Detail-oriented planner with talent for developing individualized lesson plans and cultivating classroom atmospheres of positivity and progress. Committed to comprehensive student growth.
Dedicated TK teacher with demonstrated ability to motivate and engage students in learning. Manages diverse classroom, assessing student progress and developing positive relationships with students and parents.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
Work History
Transitional Kindergarten Teacher
Creme De La Creme
2349 Meadow Church Rd. Duluth, Ga. 30097
12.2021 - Current
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Built positive relationships with students and families for safe, trusted learning support
- Exercised good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences
- Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student
- Promoted learning through play with engaging activities, games and lessons
- Monitored and evaluated student progress through regular assessments and observations
- Created, managed, and participated in variety of learning environments and activities to support opportunities for students to develop full potential and achieve learning objectives
- Recognized children's physical, emotional and social needs for personalized support
- Identified characteristics, needs, abilities, and problems of each child through personal interaction and progress reports to optimize approaches
- Reported to parents and administration about student progress
- Created child-centered learning environment characterized by consistent application of sound mental health and educational psychology practices
- Played games with students to increase understanding of subjects
- Developed and implemented individualized educational plans for special needs children
- Engaged administrators, parents and colleagues with learning programs to improve educational outcomes
- Teamed with other professionals to enhance student learning experiences
- Delivered structured lessons on readiness skills by emphasizing phonics, language skills, literature, and handwriting
- Arranged parent-teacher conferences to address student progress and collaboratively set goals for areas of improvement
- Kept accurate documents about student progress for school and parent records
- Helped struggling students by motivating and encouraging kids to reach full potential
- Created and supervised variety of hands-on learning activities for fun and engagement
- Rewarded student success by utilizing praise and positive reinforcement techniques
- Established and maintained consistent classroom rules and expectations for obedience
- Observed and assessed student performance and charted progress
- Encouraged and prepared students to become independent readers through systematic, multi-sensory instruction in phonemic awareness and decoding skills
- Incorporated art, music and physical activity into curriculum for well-rounded education
Assistant Kindergarten Teacher
Creme De La Creme
2349 Meadow Church Rd, Duluth Ga 30097
12.2021 - Current
- Delivered structured lessons on readiness skills by emphasizing phonics, language skills, literature, and handwriting.
- Arranged parent-teacher conferences to address student progress and collaboratively set goals for areas of improvement.
- Teamed with other professionals to enhance student learning experiences
- Collaborated in planning, organizing and implementing instructional programs to facilitate academic, intellectual and social development
- Created and supervised variety of hands-on learning activities for fun and engagement
- Rewarded student success by utilizing praise and positive reinforcement techniques
- Established and maintained consistent classroom rules and expectations for obedience
- Observed and assessed student performance and charted progress
- Encouraged and prepared students to become independent readers through systematic, multi-sensory instruction in phonemic awareness and decoding skills
- Utilized various assessment strategies to evaluate student performance
- Incorporated art, music and physical activity into curriculum for well-rounded education
- Inspired students to take ownership of learning and become autonomous thinkers
- Designed innovative initiatives to engage parents in educational process for student benefit
- Assisted students by serving as advocate for children in school and community
- Promoted social and emotional learning by creating social activities and clubs
Office Associate
Creme De La Creme
2349 Meadow Church Rd. Duluth Ga 30097
12.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with customers by phone, email, or in-person to provide information
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Organized, stored and retrieved files to enhance daily operations and support customer needs
- Restocked supplies and submitted purchase orders to maintain stock levels
- Routed business correspondence, documents, and messages to correct departments and staff members
- Provided clerical support, addressing routine, and special requirements
- Screened visitors and issued badges to maintain safety and security
- Maintained and updated office records, both digital and physical
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments
- Ordered office supplies and kept office stocked with needed resources to operate smoothly
- Created purchase orders and tracked invoices to avoid missed or delayed shipments
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time
- Organized events and meetings to maximize capacity and keep event venues running smoothly
Office Assistant
Veteran Affairs
Lawrenceville, GA
08.2019 - 12.2021
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly
- Prepared and edited documents to produce precise, accurate and professional communication
- Delivered clerical support by handling range of routine and special requirements
- Created purchase orders and tracked invoices to avoid missed or delayed shipments
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Input data into spreadsheets and databases
- Reviewed files, records and other documents to obtain information to respond to requests
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
- Utilized office management software to record and track customer information
- Processed incoming and outgoing mail and packages according to established procedures
- Edited and proofread documents for accuracy and completeness
- Coordinated and scheduled meetings and appointments
- Created and maintained detailed records of all office activities
Teacher
Harrington Academy
Snellville, GA
08.2020 - 10.2021
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement
- Participated in parent teacher conference to discuss developments of students and increase support
- Planned and implemented integrated lessons to meet national standards
- Registered student progress and attendance on database to enable tracking history and maintain accurate records
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities
- Created and developed lesson plans to meet students' academic needs
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work
- Shifted between formal and informal methods of teaching to keep students engaged
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues
- Increased educational expertise and knowledge by participating in instructor-oriented workshops
Travel Agent
World Travel Holdings
Remote Work
04.2011 - 09.2017
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Followed up with customers to increase customer service with travel plans.
- Advised customers on necessary travel documents and visa requirements to successfully reach planned destination
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments
- Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians and business executives
- Developed promotional materials for travel packages to market hot destinations
- Updated and maintained customer databases to increase customer retention
- Communicated benefits and information regarding international travel insurance with clients and obtained best rates
- Generated reports on travel trends and customer feedback to inform business goals
- Helped senior managers make effective decisions based on current and accurate reporting
- Conducted market research to investigate potential new travel destinations
- Assisted clients with flight changes and cancellations to minimize travel disruptions
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings
- Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss
- Promoted dedicated customer service and support by promptly resolving customer complaints
- Helped customers with passport and visa applications
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships
- Generated travel-related reports for clients to facilitate decision-making
- Created promotional materials to increase visibility and attract larger market share
- Implemented automated office systems, optimizing client, and data communications as well as records management
- Administered customer surveys to measure satisfaction with services and better understand desires and expectations
- Monitored currency exchange rates and advised customers on best time to purchase foreign currency
- Developed process improvements and long-term business strategies through analysis of customer feedback
Teacher
First Baptist Church Of Orlando
Orlando, FL
09.2013 - 05.2016
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement
- Participated in parent teacher conference to discuss developments of students and increase support
- Planned and implemented integrated lessons to meet national standards
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization
- Helped students explore concepts with engaging, learning-focused activities
- Developed and implemented classroom routines to address varying student needs
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education
- Shifted between formal and informal methods of teaching to keep students engaged
- Fostered student curiosity and interest through creative hands-on activities
- Designed detailed learning plans for struggling students based on test, homework and assignment records
- Scheduled conferences with parents to discuss students' progress and classroom behavior
Daycare Teacher
First Baptist Of Orlando
Orlando, FL
08.2013 - 05.2016
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Established positive relationships with students and families
- Created safe and nurturing learning environment for preschoolers
- Planned and executed activities to stimulate physical, social and intellectual growth
- Organized and supervised large and small group activities
- Supported students in developing self-esteem and self-confidence
- Developed innovative activities to engage young children in learning process
- Organized activities to teach preschool children foundational learning skills such as letters and numbers
- Helped new preschool children get used to classes by giving one-on-one support
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress
- Developed and implemented behavior management plans
- Assessed student progress and provided feedback on educational development
Parent Liaison
Southlake Christian Academy
Huntersville, NC
08.2011 - 07.2013
- Identified and researched success roadblocks and organized services to assist students with accomplishing education, targets.
- Helped develop special programs, events and workshops to inform and better involve parents.
- Presented talks to families, administrators and community groups outlining support and service opportunities.
- Supported needs of students with education and sports difficulties and provided skills and confidence to meet and exceed educational targets.
- Utilized proactive mediation strategies to enhance communication and collaboration between parents and teaching staff
- Worked with parents and teachers to locate central issues behind student issues
- Supported needs of students with difficulties and provided skills and confidence to meet and exceed educational targets
- Supported family members through process of setting goals and enhancing children's academic development
- Organized parent volunteers to support school activities and program needs
- Helped develop special programs, events and workshops to inform and better involve parents
- Collaborated with families to assist in growth, development and education to increase potential
- Identified available community resources and programs for families of disabled children
- Worked with parents and teachers to locate central issues behind student issues
Customer Service Specialist
Amazon
Remote Worker
01.2008 - 07.2011
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Resolved concerns with products or services to help with retention and drive sales
- Complied with company policies and procedures by encouraging positive and effective work environment among employees
- Provided primary customer support to internal and external customers
- Maintained and managed customer files and databases
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success
- Applied basic sales strategy to engage customers and present solutions to suit individual needs
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Answered customer telephone calls promptly to avoid on-hold wait times
- Updated account information to maintain customer records
- Offered advice and assistance to customers, paying attention to special needs or wants
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
- Answered constant flow of customer calls with minimal wait times
- Participated in team meetings and training sessions to stay informed about product updates and changes
Children's Ministry Director
Strong Tower Church
Ypsilanti, MI
08.2005 - 06.2010
- Recruited and trained volunteers and staff in care of children and facility procedures.
- Created and maintained safe and nurturing environment for children.
- Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
- Worked with directors and board members to develop lesson plans and special events for children.
- Supervised children from ages newborn to 16 years
Daycare Owner/Operator
Ms. Dawns Daycare Family Home Center
Ypsilanti, MI
01.2003 - 04.2010
- Maintained accurate accounting of tuition and operating reports.
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
- Stayed current on guidelines to maintain compliant program operations.
- Observed and assessed classroom activities to verify conformity with quality standards
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
Salvation Army Camp Counselor/Salvation Amy Camp Counselor/Director of Operations
Salvation Army
Ann Arbor, MI
06.2003 - 08.2005
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Analyzed business operations and implemented strategies to improve operational cohesiveness
- Monitored budget and utilized operational resources
- Achieved team goals through formalized training plans, coaching, and performance management
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality
- Trained new employees on proper protocols and customer service standards
- Reported issues to higher management with great detail
Children Ministry Director
Christian Love Fellowship
Ypsilanti, MI
01.1993 - 08.2005
- Identified and recruited potential volunteer workers.
- Prepared, coordinated and distributed information about yearly schedule of activities and classes.
- Kept program children safe and secure at all times with proactive monitoring strategies.
- Hired, mentored and supervised instructors and volunteer staff to carry out program goals.
Assembler Technician, Line Assistant Supervisor
Ford Motor Company
Saline, MI
09.1992 - 05.2005
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Set overall vision and provided team leadership.
- Submitted documentation and reports to upper management.
- Operated and maintained variety of hand and power tools and assembled and repaired large mechanical units
- Installed and tested vehicle gears, motors and frames and exemplified good manufacturing practices as defined by employer
- Mastered computerized controls, manufacturing software and data entry and trained and mentored new team members
- Developed and deployed technical systems for data collection and quality control
- Assembled components with minimal supervision, exceeding expected project milestones
- Organized workstations to maximize productivity, reduce distractions and meet deadlines
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory
- Tested finished products to perform quality assurance and identify discrepancies
- Followed outlined specifications to implement assembly plans
- Conducted quality assurance inspections on finished components and identified issues
- Collected material and equipment required for assembling process to determine durability of structure
Education
High School Diploma -
Pioneer High School
Ann Arbor, MI06.1984
Cosmetology License - Cosmetology Education
Omega Cosmetology
Ann Arbor, MI06.1984
Associate of Applied Business - Business
Washtenaw Community College
Ann Arbor, MI05.1987
Associate - Child Care And Teaching Degree
Washtenaw Community College
Ann Arbor, MI05.1989
Certificate - Travel Agent
AAA Travel Agent
Charlotte, NC05.2013
Cosmetology Licence - Cosmetology And Barbering
Gwinnett Technical College
Lawrenceville, GA05.2020
Associate of Science - Business Education
Gwinnett Technical College
Lawrenceville, GA05.2021
CDA Certificate - CDA
CCI
OnlineSkills
- Student Counseling
- Emotional Support
- Daily Schedule Creation
- Classroom Maintenance and Inventory
Timeline
Transitional Kindergarten Teacher
Creme De La Creme
12.2021 - Current
Assistant Kindergarten Teacher
Creme De La Creme
12.2021 - Current
Office Associate
Creme De La Creme
12.2021 - Current
Teacher
Harrington Academy
08.2020 - 10.2021
Office Assistant
Veteran Affairs
08.2019 - 12.2021
Teacher
First Baptist Church Of Orlando
09.2013 - 05.2016
Daycare Teacher
First Baptist Of Orlando
08.2013 - 05.2016
Parent Liaison
Southlake Christian Academy
08.2011 - 07.2013
Travel Agent
World Travel Holdings
04.2011 - 09.2017
Customer Service Specialist
Amazon
01.2008 - 07.2011
Children's Ministry Director
Strong Tower Church
08.2005 - 06.2010
Salvation Army Camp Counselor/Salvation Amy Camp Counselor/Director of Operations
Salvation Army
06.2003 - 08.2005
Daycare Owner/Operator
Ms. Dawns Daycare Family Home Center
01.2003 - 04.2010
Children Ministry Director
Christian Love Fellowship
01.1993 - 08.2005
Assembler Technician, Line Assistant Supervisor
Ford Motor Company
09.1992 - 05.2005
High School Diploma -
Pioneer High School
Cosmetology License - Cosmetology Education
Omega Cosmetology
Associate of Applied Business - Business
Washtenaw Community College
Associate - Child Care And Teaching Degree
Washtenaw Community College
Certificate - Travel Agent
AAA Travel Agent
Cosmetology Licence - Cosmetology And Barbering
Gwinnett Technical College
Associate of Science - Business Education
Gwinnett Technical College
CDA Certificate - CDA
CCI