Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Dawn Hood

Dawn Hood

Flower Mound

Summary

Successful Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.

Overview

24
24
years of professional experience

Work History

Business Development Manager

SEI
02.2021 - 08.2024
  • Achieved 100% of annual budget within first year of position in Management Consulting, achieving $5M in revenue, including hitting 150% of quarterly quota within the first 3 months
  • Doubled headcount at Key Fortune 10 Client in Global Automotive, including breaking into 2 new business groups the first year in role
  • Closely collaborated with Managing Principals to support client work in strategic areas including Artificial Intelligence, Data & Analytics, and Security, Risk & Compliance
  • Worked closely with the Managing Director to develop and implement strategies to acquire new business and strengthen the firm's current client relationships
  • Managed entire sales process for SEI Dallas from prospecting, proposal development, to closing complex sales deals and account management
  • Championed the implementation of Hubspot CRM including phase 1 in first year of position and phase 2 in 3rd year in position.

Sales Consultant

Prototype:IT
01.2019 - 01.2021
  • Managed business development, sales and proposal initiatives to maximize revenues of product as well as professional and managed IT/network services to SMB and Mid-Market companies
  • Achieved 125% of sales budget in a down 2020 economy with two months left in calendar year
  • Successfully increased win rates and landed a multi-year contract with multi-million-dollar ceiling value through strategic partnerships, process improvements and enhanced sales enablement.

Business Development Representative

Prototype:IT
06.2016 - 01.2019
  • Led comprehensive business development and marketing operations activities including new strategies to boost qualified meeting counts by 50% for managed IT/network services
  • Coordinated high-end quarterly events to build relationships with new target clients
  • Maintained relevant account & opportunity history within AutoTask CRM.

Gold Level Independent Sales Distributor

AdvoCare
08.2013 - 06.2016
  • Led team of 100+ distributors to succeed at both their health & wellness as well as business goals
  • Awarded Leadership Level - top 2% of company in 2013 & 2014.

Senior Account Representative

Graybar
06.2009 - 08.2013
  • Responsible for sales and management of Fortune 1000 end user accounts, with an annual budget of $5m
  • Grew sales within targeted retail vertical by 150% within first year of position
  • Interfaced with C-Level executives including the CIO and technicians alike
  • Prepared and delivered presentations and proposals on Graybar services and technology
  • Cross sold all divisions of company including comm/data, electrical, audio visual and security
  • Maintained relevant account history within mySAP CRM.

Overhead Systems Specialist

Legrand North America
01.2006 - 09.2008
  • Managed product sales in the six state South Central region, the largest territory in the US
  • Drove double digit sales growth within first year of position, attaining $6 million in revenue
  • Awarded Representative of the Year after first year in position based upon sales leadership and teamwork
  • Trained and supported the indirect sales network including distributors and independent representatives.

Lead Sales Development Representative

Legrand North America
01.2004 - 01.2006
  • Defined role of a successful inside sales rep for a new department that was duplicated across brands
  • Researched new construction opportunities using Dodge Construction and Industrial Information databases
  • Initiated communication to qualify potential sales leads and scheduled meetings for outside sales personnel
  • Managed transnational construction opportunities shared across sales territories and tracked until close
  • Obtained SalesLogix CRM administrator certification and maintained integrity of database.

Marketing Communications Manager

Legrand North America
06.2000 - 01.2004
  • Activated first inter-company transfer, a two-month assignment at corporate headquarters in Paris, France
  • Implemented marketing plan for North America with an annual budget of $1M
  • Shared project management with global marketing team at corporate headquarters in Paris, France
  • Participated in launch of CRM (SalesLogix) and ERP (SAP) software, after which became an active user
  • Managed detail-oriented product promotions involving the creation of literature, merchandise, and a website
  • Wrote quality processes meeting ISO 9002 standards.

Education

Bachelor of Science, Marketing, Cum Laude -

Southern Illinois University
Carbondale, IL
2000

Certificate of International Business -

Grenoble Ecole De Management
Grenoble, France
1999

Skills

  • Business Development
  • Technology Services & Solutions
  • Partner Development
  • Account Management
  • Building High Performing Teams
  • Global Marketing
  • Customer Success
  • CRM Administrator
  • Servant Leadership

Timeline

Business Development Manager

SEI
02.2021 - 08.2024

Sales Consultant

Prototype:IT
01.2019 - 01.2021

Business Development Representative

Prototype:IT
06.2016 - 01.2019

Gold Level Independent Sales Distributor

AdvoCare
08.2013 - 06.2016

Senior Account Representative

Graybar
06.2009 - 08.2013

Overhead Systems Specialist

Legrand North America
01.2006 - 09.2008

Lead Sales Development Representative

Legrand North America
01.2004 - 01.2006

Marketing Communications Manager

Legrand North America
06.2000 - 01.2004

Bachelor of Science, Marketing, Cum Laude -

Southern Illinois University

Certificate of International Business -

Grenoble Ecole De Management

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