Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dawn Houston

Kenosha,WI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges.

Overview

36
36
years of professional experience

Work History

Church Council President/ Vice President

Grace Lutheran Church
Kenosha, WI
02.2013 - 02.2024
  • Developed and executed strategic plans to support the vision of the organization.
  • Organized monthly meetings for the council, ensuring agendas were set and topics discussed.
  • Conducted research on various issues impacting the council and its congregants.
  • Proposed new initiatives to improve existing programs and services.
  • Oversaw budgeting process for council expenditures, ensuring fiscal responsibility was maintained at all times.
  • Provided guidance and oversight to other members of the council during decision-making processes.
  • Acted as spokesperson for the council when communicating with Church members and local community.
  • Resolved conflicts between members of the council by facilitating constructive dialogue.
  • Maintained records of past decisions made by the council in order to inform future policies.
  • Advised executive staff.
  • Work with the Pastor and other members of council to solve problems and implement new policies and procedures.
  • Help organize and facilitate Church events.
  • Prepare and facilitate Congregational meetings.

Kitchen Coordinator/Event Lead Organizer

Grace Lutheran Church
Kenosha, WI
04.2009 - Current
  • Identified and ordered kitchen supplies to maintain adequate inventory levels.
  • Planned, coordinated, and executed special events in the kitchen area.
  • Ensured that food preparation areas were sanitized according to health regulations.
  • Maintained a clean and safe work environment by following all safety protocols.
  • Inspected equipment daily for proper functioning and maintenance needs.
  • Monitored stock levels of ingredients to ensure sufficient quantities for meal production.
  • Developed efficient systems for ordering, storage, and distribution of food items.
  • Provided guidance to culinary staff regarding recipe execution and presentation standards.
  • Communicated effectively with vendors concerning product availability and cost control measures.
  • Supervised the cleaning of dishes, utensils, pots, pans, and other equipment used in the kitchen.
  • Conducted monthly inventories of kitchen supplies, equipment, and perishables.
  • Implemented new strategies for improving operational efficiency within the kitchen area.
  • Reviewed invoices from suppliers for accuracy prior to payment processing.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Planned kitchen staff schedules to maximize coverage and encourage collaboration.
  • Utilized various preparation and cooking methods to create menu items in accordance with recipes.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Developed event plans, timelines and budgets for a variety of events.
  • Scheduled staff to cover all aspects of the events.
  • Monitored event budgeting and tracked expenses throughout the planning process.
  • Reviewed post-event evaluations from attendees in order to identify areas for improvement in future events.
  • Conducted pre-event walk through to ensure proper setup of equipment, furniture, décor items and other materials needed for the event's success.
  • Maintained accurate records of all event information including attendance numbers, expenses incurred.

Medical Records Manager/Medical Records Specialist

Froedtert Pleasant Prairie Hospital
Pleasant Prairie, WI
01.1999 - 01.2004
  • managed clinic medical records and all policies and procedures.
  • managed all other clinic employees.
  • assisted doctors, nurses and all clinic staff with medical records.
  • prepared medical records for daily appointments.
  • enter data in computer.
  • make copies and fax.
  • answer phones.
  • assist with release of medical records.
  • open and distribute mail.

Front Desk Receptionist

Lawyers Title Insurance
Milwaukee, WI
02.1996 - 01.1999
  • greet guests
  • answer phones
  • make copies and fax
  • assemble insurance policies
  • assist in closings
  • assist manager and lawyers.
  • setup appointments
  • order office supplies

Customer Associate

Color Title
Waukegan, IL
01.1995 - 02.1996
  • assist customers with merchandise sales
  • go out on sales calls and take measurements
  • use computer to order items and ring up purchases
  • put away stock

Sales Associate

Sherwin-Williams Paint Store
Kenosha, WI
03.1994 - 01.1995
  • assist customers in sales
  • order supplies
  • mix paint and stains
  • put away stock and stock sales floor
  • enter data in computer for sales and order merchandise
  • answer phones

Assistant Manager

Perfumania
Pleasant Prairie, WI
02.1989 - 03.1994
  • assist customers in sales
  • manage staff
  • do opening and closing procedures
  • order product and supplies
  • set up displays
  • take inventory
  • stock merchandise
  • use computer for sales and ordering supplies and merchandise

Sales Associate

Crazy Horse
Pleasant Prairie, WI
05.1988 - 02.1989
  • assist customers with sales
  • fold merchandise
  • set up displays
  • clean fitting rooms
  • use computer for sales
  • answer phones
  • put away stock and restock sales floor

Education

Some College (No Degree) - Interior Design

Gateway Technical College
Kenosha, WI

High School Diploma -

Bradford High School
Kenosha, WI
06-1991

Skills

  • Medical information release
  • Patient privacy and confidentiality
  • Client interactions
  • Regulatory compliance
  • Staff education and training
  • Charting and clinical documentation
  • Medical records management
  • Records request handling
  • Office administration
  • Medical office administration
  • Medical record security
  • Data entry
  • Records pulling
  • Medical terminology
  • Answer phones
  • [Software] training
  • Data research
  • Verification of documents
  • Invoicing
  • Fundraising
  • Collaboration
  • Volunteer Management
  • Meeting facilitation
  • Volunteer oversight
  • Relationship Building
  • Excellent Communication
  • Staff Management
  • Active Listening
  • Team building
  • Committee management
  • Committee leadership
  • Time Management
  • Effective Communication
  • Teamwork and Collaboration
  • Organizational Skills
  • Self Motivation
  • Task Prioritization
  • Adaptability
  • Written Communication
  • Multitasking
  • Attention to Detail
  • Time management abilities
  • Decision-Making
  • Policy Review
  • Problem-Solving
  • Adaptability and Flexibility
  • Interpersonal Communication
  • Problem-solving aptitude
  • Analytical Thinking
  • Problem-solving abilities
  • Professionalism
  • Reliability
  • 10 Key Typing

Timeline

Church Council President/ Vice President

Grace Lutheran Church
02.2013 - 02.2024

Kitchen Coordinator/Event Lead Organizer

Grace Lutheran Church
04.2009 - Current

Medical Records Manager/Medical Records Specialist

Froedtert Pleasant Prairie Hospital
01.1999 - 01.2004

Front Desk Receptionist

Lawyers Title Insurance
02.1996 - 01.1999

Customer Associate

Color Title
01.1995 - 02.1996

Sales Associate

Sherwin-Williams Paint Store
03.1994 - 01.1995

Assistant Manager

Perfumania
02.1989 - 03.1994

Sales Associate

Crazy Horse
05.1988 - 02.1989

Some College (No Degree) - Interior Design

Gateway Technical College

High School Diploma -

Bradford High School

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Dawn Houston