Summary
Overview
Work History
Education
Skills
Certification
baseball coach
Timeline
Generic

Dawn Howell

Sacramento,CA

Summary

Organized and dependable, detail-oriented professional with strong technical skills and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lead Server

Huckleberry's Restaurant
09.2023 - Current
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Consistently provided professional and friendly customer service.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Store Manager

Power Market
06.2021 - 09.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Make arithmetic calculations with speed and accuracy.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • knowledge of practices and terminology used in business record-keeping work; business practices and conditions.

Shift Leader

Hot Off The Griddle
11.2019 - 06.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.

Education

High School Diploma -

CICA
North Highlands, CA

Associate of Business Administration - Secretarial Studies And Office Administration

Asher College
Sacramento, CA
09.2025

Skills

  • Self-motivated with the ability to prioritize work with limited guidance or supervision
  • Problem-Solving / team leadership
  • Attention to Detail
  • Positive and Friendly Attitude ability to establish and maintain working relationships
  • Exceptional communication and organization skills
  • Responsible and Trustworthy
  • Account Management
  • Ability to complete and achieve goals and deadlines
  • Training and mentoring
  • Customer Relations
  • Customer Service Management
  • Multitasking and Organization
  • Team motivation
  • Team Leadership and coaching
  • Knowledge of local and state health laws
  • Patient referrals
  • Telephone Etiquette
  • Microsoft Office
  • Insurance Verification

Certification

  • CMA - Certified Medical Assistant

baseball coach

Baseball Coach for Rio Linda Little League District 6

Timeline

Lead Server

Huckleberry's Restaurant
09.2023 - Current

Store Manager

Power Market
06.2021 - 09.2023

Shift Leader

Hot Off The Griddle
11.2019 - 06.2022

High School Diploma -

CICA

Associate of Business Administration - Secretarial Studies And Office Administration

Asher College
Dawn Howell