Summary
Overview
Work History
Education
Skills
Timeline
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Dawn Hugg

Dawn Hugg

Business
Green Bay,WI

Summary

Dynamic professional with a proven track record at Liberty Tax, excelling in customer service and problem-solving. Recognized for enhancing team collaboration and maintaining high standards of organization. Adaptable and dependable, I thrive in fast-paced environments, leveraging strong communication skills to foster positive client relationships and drive operational efficiency.

Overview

2026
2026
years of professional experience
1
1
Language

Work History

Liberty Tax

Lisa Willie
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Box Counter

Mc Donald Properties
  • Increased customer satisfaction by providing efficient and friendly service at the counter.
  • Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
  • Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
  • Maintained stock and replenished workstation products.
  • Mentored new team members on best practices for exceptional counter service, promoting a culture of continuous improvement.
  • Recommended products that met customer needs, emphasizing quality and usefulness.
  • Recommended additional items to customers before completing orders and advising patrons of monetary totals.
  • Collaborated with team members to streamline processes and enhance overall efficiency.
  • Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
  • Managed high volumes of incoming calls while maintaining attention to detail at the counter during busy periods.
  • Adapted to various counting environments, showcasing flexibility and versatility.
  • Collaborated with team members to identify discrepancies and resolve issues promptly.
  • Continuously sought feedback to improve counting skills and techniques.
  • Maintained cleanliness and organization of counting area, promoting positive work environment.
  • Supported loss prevention efforts by accurately tracking merchandise.
  • Facilitated smooth audit process, preparing detailed reports on stock and cash flow.
  • Fostered culture of accuracy and diligence within counting team, setting positive example for peers.
  • Demonstrated reliability by consistently meeting deadlines for task completion.
  • Played key role in year-end inventory counts, contributing to accurate financial reporting.
  • Improved store operations with meticulous attention to detail during inventory audits.
  • Shared best practices with colleagues to enhance overall counting accuracy.
  • Assisted in training of new staff on proper counting techniques and procedures.
  • Cleaned work areas of excess supplies, cardboard and rejected materials throughout each shift.
  • Used calipers, micrometers and rulers to measure products, maintaining accurate records.
  • Maintained recycling collection sites to handle reclaimable waste from Type production.

Cook

Delaware North
2024 - 03.2025
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.
  • Enhanced flavor and presentation of traditional dishes with creative twists, receiving positive feedback from patrons.
  • Enhanced kitchen efficiency by streamlining prep work processes.
  • Collaborated with kitchen team to design new menu items, driving customer interest and repeat business.
  • Prepared diverse cuisines to meet customer dietary needs and preferences, elevating dining experience.
  • Streamlined food preparation process, increasing kitchen productivity.
  • Developed and maintained clean and organized kitchen workspace, setting standard for team.

Education

High School Diploma - Creative Writing

Fond Du Lac
Fond Du Lac, WI
12.2013

Skills

Friendly, positive attitude

Timeline

Liberty Tax

Lisa Willie

Box Counter

Mc Donald Properties

Cook

Delaware North
2024 - 03.2025

High School Diploma - Creative Writing

Fond Du Lac

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