Dawn Huibregtse
Summary
Experienced in insurance brokerage, surety account management, and retail management. Specialize in account management and building strong client relationships to drive business growth. Proven track record of fostering team collaboration and excelling in dynamic environments, demonstrating excellent communication and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Lead
Corner Closet
03.2022 - Current
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients needs.
Store Manager/Sales Professional
(shoo) Boutique
01.2009 - 03.2022
- Manage all the daily store operations, including ordering inventory, conducting vendor communications and providing exceptional customer service in a boutique environment.
- To build customer traffic/increase store sales, organize numerous promotional initiatives like fashion events, discount sales and email/social media campaigns. These initiatives have led to a significant boost in storewide sales
- Develop and carefully track a seasonal buy-plan, while maintaining multiple open to buy budgets.
Account Manager
Babcock Solutions, LLC
08.2018 - 01.2020
- Manage clients' day-to-day contract and commercial bond needs including processing bond requests, issuing bonds, renewals, riders, cancellations and billings
- Responsible for requesting periodic informational updates, analyzing information and communicating the results to underwriters
- Communicate timely, professionally and effectively with underwriters regarding accounts or individual bond approvals, conditions and required underwriting information
- Streamlined internal processes for better efficiency in account management tasks.
Managing Director
Local First Milwaukee
12.2016 - 08.2018
- New member recruitment and member renewal processing, including collecting payment and all communication
- Oversee outreach initiatives by participating in special events, sponsorships, attending events on behalf of Local First
- Prepare cohesive, informative newsletters for members and community that communicate campaigns, special events and promotions and promoting Local First membership offerings
- Manage all fundraising activities and events, including planning and scheduling, marketing, controlling costs and raising capital for each event
- Develop bimonthly networking events, including Annual Meeting and Summer Picnic for members and potential members and promote events via website, social media and email
- Plan all details and promote four fundraising events annually (Grow Local Biz Expo, Make Your Money Matter, Food Fright and Buy Local Gift Fair)
- Engage community volunteers for special event support
- Serve as primary point of contact for members, community and media for all communication with Local First
- Manage content on website and relationships with outside vendors providing related support services
Oasis Coordinator
Horizon Home Care & Hospice
01.2012 - 12.2016
- Participated in all performance improvement activities collected data, which required trending and financial information and provided weekly statistics to the CEO
- Participated in educational forums to instruct staff on performance improvement and Oasis concerns
- Reviewed and audited patient admission records, clinical notes and discharge notes for scoring accuracy, proper documentation and patient improvement where applicable
- Worked with staff to instruct them in Oasis information, financial reports, correction of data and remediation
- Reviewed all SOC, ROC, recertification and discharge Oasis for accuracy and timeliness and make required corrections
- Utilized daily financial alerts to review data for potential discrepancies and inaccuracies; become agency expert and resource for Oasis data and scoring
- Promoted from Administrative Assistant within six months of employment
Education
Associate Degree in Applied Science - Insurance Services Management
Waukesha County Technical College
Associate Degree in Arts - Fashion Merchandising/Business Management
Stratton College
Skills
- Proficient in Microsoft Office
- Client Account Management
- Retail Visual Merchandising
- Collaborative Leadership
- Effective communication
- Sales Revenue Generation
- Sales Team Leadership
- Time management
- Organizational skills
- Product knowledge
Certification
- William Angel Surety School
- Accredited Adviser in Insurance (AAI) - The Institutes.
Timeline
Sales Lead
Corner Closet
03.2022 - Current
Account Manager
Babcock Solutions, LLC
08.2018 - 01.2020
Managing Director
Local First Milwaukee
12.2016 - 08.2018
Oasis Coordinator
Horizon Home Care & Hospice
01.2012 - 12.2016
Store Manager/Sales Professional
(shoo) Boutique
01.2009 - 03.2022
Associate Degree in Applied Science - Insurance Services Management
Waukesha County Technical College
Associate Degree in Arts - Fashion Merchandising/Business Management
Stratton College
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