Dawn HUnter
Columbus
Summary
Dynamic professional with extensive experience in customer relations and project management, notably at Prism Specialties. Proven track record in enhancing operational efficiency and fostering team collaboration. Skilled in organization and communication, adept at managing appointments and data entry, while delivering exceptional service and support to clients and team members alike.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
7
7
years of professional experience
Work History
Receptionist
Mother Angeline McCrory Manor
02.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
Caregiver
Bono Home Health Services
05.2018 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Project Manager
Prism Specialties
09.2024 - 03.2025
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Monitored project performance to identify areas of improvement and make adjustments.
- Led cross-functional teams to successful project completions, improving team cohesion and productivity with effective leadership strategies.
Store Manager
Oreilly Auto Pats
03.2019 - 08.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Approved regular payroll submissions for employees.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Education
High School Diploma -
Eastmoor Senior High
Columbus, OH06-1987
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer and client relations
- Appointment scheduling
- Scheduling
- Greeting and seating clients
- Data inputting
- Multi-line telephone operation
- Recordkeeping and bookkeeping
Timeline
Receptionist
Mother Angeline McCrory Manor
02.2025 - Current
Project Manager
Prism Specialties
09.2024 - 03.2025
Store Manager
Oreilly Auto Pats
03.2019 - 08.2024
Caregiver
Bono Home Health Services
05.2018 - Current
High School Diploma -
Eastmoor Senior High
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