Dawn Ince
Project Coordinator
Fort Worth,TX
Summary
Versatile Project Coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Work History
Project Coordinator
Thompson Pipe Group
Alvarado, Texas
2023.03 - 2024.07
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
- Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Monitored project progress, identified risks and took corrective action as needed.
Project Coordinator
The Turner Company
Rhome, Texas
06.2019 - 03.2023
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaison between departments to facilitate communication and keep appropriate parties updated on project developments.
- Gathered requirements for ongoing projects and organized details for management use.
- Maintained open communication by presenting regular updates on project status to customers.
- Supervised multiple projects from start through delivery by prioritizing needs and delegating assignments.
- Responded ro requests for information on materials to inquiring parties.
Inside Sales Representative
Mercer Valve Inc.
Bridgeport, Texas
10.2013 - 06.2019
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Answered customers questions regarding products, prices, and availability.
- Set up new accounts, established customer credit, and set up payment methods.
Insurance Producer
Texas Insurance Agency
Decatur, Texas
06.2010 - 06.2013
- Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Provided detailed information about company insurance products.
- Adhered to all regulations for insurance sales.
Insurance Producer
Kevin Smith Insurance Agency
North Richland Hills, Texas
03.2000 - 06.2013
- Analyzed customer needs to provide customized insurance solutions.
- Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
- Calculated premiums and established payment methods for sales.
- Developed strong relationships with clients, fostering trust and loyalty for long-term business growth.
Skills
- Team Coordination
- Schedule Oversight
- Project Recordkeeping
- Organizational Performance
- Assignment and Project Coordination
- Quality Assurance
- Document Oversight
- Administrative Duties
- Status Updates
- Document Oversight
- Administrative Duties
- Status Updates
- Document Oversight
- Administrative Duties
- Status Updates
Timeline
Project Coordinator - Thompson Pipe Group
2023.03 - 2024.07
Project Coordinator - The Turner Company
06.2019 - 03.2023
Inside Sales Representative - Mercer Valve Inc.
10.2013 - 06.2019
Insurance Producer - Texas Insurance Agency
06.2010 - 06.2013
Insurance Producer - Kevin Smith Insurance Agency
03.2000 - 06.2013
Clear Creek High School - High School Diploma,
08.1975 - 05.1989
Education
High School Diploma -
08.1975 - 05.1989
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