Dawn Jackson
Fort Belvoir,VA
Summary
Experienced Delivery Driver with a Class-B commercial driver's license and an impeccable driving record. Proficient in the safe and efficient transportation of packages using delivery vehicles. Collaborates closely with production management to ensure the timely delivery of supplies in adherence to schedules. Organized Operator skilled in equipment operation, safety and quality initiatives. Experienced with equipment maintenance, inspections and basic repairs. Team player and clear communicator. Dedicated Operator specializes in shipping, receiving and meeting delivery deadlines. Prioritizes safety and values efficiency. Works well alone or with team in fast-paced environment.
Overview
9
9
years of professional experience
Work History
Owner/Operator Supervisor
Bowen Legacy Corp
10.2021 - 06.2023
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Provided on-the-job training to newly hired workers and team members.
- Performed inspections and routine maintenance on equipment.
- Set up machines to start production cycles and controlled machine settings.
- Performed quality assurance tasks to promote accuracy and minimize mistakes.
- Kept accurate records of defective units or products.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Submitted reports to senior management to aid in business decision-making and planning.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Promoted business' development by building and maintaining relationships with new clients.
- Researched issues to obtain appropriate answers to customer inquiries.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
Concrete Truck Driver
Fay-Block
02.2020 - 10.2020
- Safely transported ready-mixed concrete to construction sites according to specifications
- Conducted thorough inspections, servicing, and cleaning of mixer trucks with a strong focus on safety
- Maintained a safety-first approach to tool, equipment, and product handling
- Adhered to safe vehicle operation procedures to protect team members and equipment
- Successfully built and maintained positive customer and team relationships.
Delivery Driver
FedEx Ground
04.2017 - 12.2019
- Executed on-time deliveries by selecting the most efficient routes
- Delivered packages to customer doorsteps and business offices
- Maintained a positive attitude in a customer-focused environment
- Completed rush deliveries on tight schedules to meet customer needs
- Utilized maps, oral and written instructions, and GPS technology for deliveries.
Producers
Delivery Courier, FedEx Ground
10.2014 - 01.2017
- Consistently followed company policies and procedures during shifts
- Developed strong interpersonal and communication skills by interacting professionally with dispatchers, upper management, and peers
- Prioritized safety at all times to prevent accidents
- Cultivated lasting customer relationships through on-time deliveries and professional interactions.
Education
Smith Bus Service Certified Nurse Aide -
k- INC
San Antonio, TX10.2000
High School Diploma -
Highlands High School
San Antonio, TX06.1999
Skills
- Safe Driving: Demonstrated expertise in safe and responsible driving practices
- Load Management: Proficient in accurately assessing and handling various cargo loads
- Problem Solving: Strong critical thinking skills for adapting to changing situations
- Navigation: Familiarity with route navigation software and GPS systems
- Time Management: Proven ability to manage time efficiently for on-time deliveries
- Cargo Security: Knowledge of cargo security protocols and measures
- Load Inspection: Experienced in inspecting loads for safety and compliance
- Fuel Management: Competent in refueling vehicles as needed
- Vehicle Maintenance: Conducts daily inspections to ensure vehicle reliability
- Valid Driver's License
- Inspections and Reviews
- Shipping and Packaging
- Vehicle Inspection
- Fleet Operations
- Safe Driving Practices
- GPS and Route Planning
Timeline
Owner/Operator Supervisor
Bowen Legacy Corp
10.2021 - 06.2023
Concrete Truck Driver
Fay-Block
02.2020 - 10.2020
Delivery Driver
FedEx Ground
04.2017 - 12.2019
Producers
Delivery Courier, FedEx Ground
10.2014 - 01.2017
Smith Bus Service Certified Nurse Aide -
k- INC
High School Diploma -
Highlands High School
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