Dawn Jackson
Fairview Heights,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
School Bus Driver
Illinois Central School Bus
Caseyville, IL
12.2015 - 04.2020
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
- Communicated information to parents to promote good communication and transparency.
- Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
- Coordinated closely with colleagues during field trips or special events to provide seamless transportation services for all participants involved.
- Kept parents informed of schedule changes or other relevant updates through clear communication channels.
- Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
- Assisted students with boarding and exiting bus to reduce safety issues.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Supervised students during loading, unloading and on bus.
- Created and enforced bus rules and kept expectations posted.
- Attended pre-trip meetings to support safe transport of students.
Pantry Coordinator
Delaware North Company (Edward Jones Dome)
St Louis, MO
07.2014 - 12.2014
- Enhanced pantry organization by implementing inventory management systems and maintaining accurate records.
- Streamlined food distribution processes for increased efficiency in serving clients and reducing wait times.
- Implemented safety protocols for staff and clients, maintaining a clean and organized workspace that adhered to health department regulations.
- Increased client satisfaction by attentively addressing concerns or feedback regarding their experience at the pantry.
Assistant Store Manager
Family Dollar
Fairview Heights, IL
11.2011 - 12.2013
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
School Bus Driver
Durham School Bus Services
Belleville, IL
05.2000 - 10.2008
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Communicated information to parents to promote good communication and transparency.
- Assisted students with boarding and exiting bus to reduce safety issues.
- Supported special needs students by accommodating individual requirements and ensuring their comfort throughout the journey.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Teaching Assistant
Kim’s Kids Learning Center
East Saint Louis, IL
09.1998 - 09.1999
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
- Maintained safety and security by overseeing students in recess environments.
- Improved overall class participation by implementing group activities and project-based learning.
- Fostered strong relationships with parents through regular communication about student progress, concerns, and achievements.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Copied, organized and distributed classroom assignments or other paperwork.
Certified Habilitation Technician
Specialized Living Center
Swansea, IL
03.1994 - 10.1996
- Instructed and reinforced target outcomes to help individuals achieve goals.
- Collaborated with interdisciplinary teams to develop comprehensive habilitation plans for each client''s unique needs.
- Transported residents to and from appointments and other activities to encourage mobility.
- Recorded participant behavior and methods to alleviate barriers and progress toward goals.
- Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
- Delivered training needs, behavior management and communication to support goal plans.
- Implemented written goals from treatment plans to enhance patient outcomes.
- Recognized emergency situations and implemented appropriate procedures to comply with safety rules and regulations.
- Improved clients'' quality of life by providing compassionate care, assistance with personal hygiene, and mobility support.
- Supported individuals with developmental disabilities in reaching their vocational goals through job coaching and skills development training sessions.
- Implemented behavior modification techniques according to individualized behavioral plans, resulting in decreased negative behaviors among clients.
- Fostered an inclusive setting where all clients had equal access to opportunities while respecting their unique preferences.
- Contributed to a positive group home environment by maintaining cleanliness, organization, and adherence to regulations.
- Encouraged self-advocacy for clients by teaching effective communication skills and promoting decision-making autonomy whenever possible.
- Ensured clients'' safety and well-being by closely monitoring behavior patterns and reporting any concerns to supervisors.
- Maintained detailed documentation of client progress, adjusting strategies as necessary to maximize results.
- Cared for patients by providing personal assistance and ambulation.
Education
N/A - General Studies
Howard University
Washington, DCN/A -
University of Northern Iowa
Cedar Falls, IAHabilitation Technician Certification - Education of The Physically Handicapped
Southwestern Illinois College
Belleville, ILDiploma Of Culinary Fundamentals - Culinary Arts
L’Ecole Culinaire
St Louis, MO01.2015
High School Diploma -
Lincoln Sr High School
East Saint Louis, IL06.1986
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Behavior Management
- Incident Reporting
- Special Needs Assistance
- Emergency Procedures
- Safety equipment usage
- Punctuality
- Customer-Oriented
- Student Supervision
- Child Safety Awareness
- Student chaperoning
- Problem-Solving
- Time Management
- Dependable and Responsible
Timeline
School Bus Driver
Illinois Central School Bus
12.2015 - 04.2020
Pantry Coordinator
Delaware North Company (Edward Jones Dome)
07.2014 - 12.2014
Assistant Store Manager
Family Dollar
11.2011 - 12.2013
School Bus Driver
Durham School Bus Services
05.2000 - 10.2008
Teaching Assistant
Kim’s Kids Learning Center
09.1998 - 09.1999
Certified Habilitation Technician
Specialized Living Center
03.1994 - 10.1996
N/A - General Studies
Howard University
N/A -
University of Northern Iowa
Habilitation Technician Certification - Education of The Physically Handicapped
Southwestern Illinois College
Diploma Of Culinary Fundamentals - Culinary Arts
L’Ecole Culinaire
High School Diploma -
Lincoln Sr High School