DAWN JAMES
Assistant Manager
Seligman,MO
Summary
A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Chicken Salad Chick
Cape Coral, fl
2024.02 - Current
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
Client Manager II
JB HUNT TRANSPORT SERVICES, INC
Lowell, AR
04.2006 - 01.2023
- Instrumental in the development and growth of multiple accounts: Carrier Corporation, Hoeganaes, Dairy concepts, Chep Pallets
- Responsibilities: Accepting and booking freight from customers, Daily communication with Clients and Carriers for tracking purposes, Obtaining spot rates for customers from either myself or within the company, Negotiate rates with carriers to ensure the most profitability for the company, Ensuring that layover and detention are approved by the customer, Continuous improvements of processes ensuring that the team is aware of all customer's needs.
- Developed and maintained relationships with clients to understand their needs and provide solutions.
- Organized and led client meetings to discuss project progress, timelines, budgets, and other pertinent information.
- Provided support to clients during the implementation of new products or services.
- Focused on achieving the highest level of expectations to meet client and company satisfaction.
- Collaborated with sales and other internal partners to provide accurate and effective implementations.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Education
Some College (No Degree) - Business Administration
University of Arizona Global Campus
Arizona City, AZSkills
- New Business Development
- Account Management
- Customer Service
- National Account Management
- Client Base Retention
- Transportation Management
- Supply Chain Operations
- 3PL and LTL Knowledge
Accomplishments
Awards:
- Customer & Personal Service Award
- Quarterly ACT Award
- Monthly ACT Award
- GROW Pillar for Community Involvement
Certifications:
- U of A Leaders 101
- Foundational Leadership April 2015
- Emerging Leaders August 2015
Timeline
Assistant Manager
Chicken Salad Chick
2024.02 - Current
Client Manager II
JB HUNT TRANSPORT SERVICES, INC
04.2006 - 01.2023
Some College (No Degree) - Business Administration
University of Arizona Global Campus
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