Dawn Janz
Summary
Highly-motivated individual with desire to take on new challenges. I admire the Intel culture and have a drive to learn more about the industry. Strong work ethic, adaptable with exceptional organizational skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Occupational Health Nurse
Premise Health (Intel Contractor)
2015.04 - Current
- Creation and ongoing case management of Workers Compensation claims and OSHA reporting.
- Coordinated with external providers, employees, and managers to facilitate progress from injury to maximum improvement.
- Initial assessment of injuries and development of care plan.
- Manage safety surveillance programs including respiratory protection, immunizations, audiology, etc.
- Optimized clinic processes using LEAN/Six Sigma philosophy to streamline the customer experience.
- Analysis of injury trends and root causes.
Registered Nurse
Presbyterian
2018.07 - Current
- Provide pre-op, intra-op, and post-op care for patients undergoing GI procedures in both inpatient and outpatient areas.
Registered Nurse Emergency Department
Lovelace Medical Center / Heart Hospital
2016.07 - 2021.01
- Assessed patients' needs, planned and implemented appropriate care procedures while documenting actions taken. Coordinated care activities alongside initiating standardized protocols.
- Trained other staff on patient care and daily tasks, supporting growth and professional development.
- Maintained open and clear communication to coordinate care with physicians and other clinical staff.
Registered Nurse
Correct Care Solutions
2014.09 - 2017.09
- In a jail environment, the first responder to all medical and psychiatric emergencies
- Primary nurse responsible for phone triage, provision of urgent care assessment and treatment.
Technology Services Manager
HSBC
2004.04 - 2011.04
- Led the execution of software development and installation projects in global banking organizations.
- Collaborated with internal clients to analyze operational functions, establish project boundaries, create specifications for business needs and technical integration points. Orchestrated budgeting process, supervised a team of 200 staff, and coordinated the testing phase. Generated training resources and provided on-site assistance during implementation to address user concerns.
- Conducted comprehensive analysis of reported issues, correlating them with system design and operational flow to determine root causes and devise effective resolution strategies.
- Achieved exceptional results in executing multi-million dollar system installations across diverse global regions including the US, Canada, UK EU, Hong Kong, Australia, and the Middle East.
- Achieved project goals by effectively managing cross-cultural teams, fostering collaboration and communication across different locations.
Department Manager
HSBC
2001.04 - 2004.04
- Managed operations of 11 autodialers in the US and India, supporting 750 call center workstations.
- Achieved efficient installation and operation of risk management software.
- Ensured consistent analysis and reporting of strategic initiative results by providing regular updates on a daily, weekly, and monthly basis.
- Management and development of a team including 4 first level managers and 45 team members.
Education
Associates - Nursing
Pima Medical Institute
Master of Science - Public Health
Walden University
Bachelor of Science - Organizational Leadership
Dominican University
Skills
- Project Management
- Data analysis and Reporting
- Cross cultural relationship building
- Quality Improvement
- Processes and procedures
- Proficient in standard office software systems
- Root Cause Analysis
- Compliance Monitoring
- Software Development Lifecycle
- Customer Relations
Certification
- Certified Occupational Health Nurse (COHN)
- Certified Emergency Nurse (CEN)
- Six Sigma Green Belt
Community Service
- Rio Rancho Community Emergency Response Team (CERT). Standing by to assist first responders with disaster situations. Basic search and rescue, triage and first aid, disaster psychology and emergency management administration.
- New Mexico Medical Reserve Corps: standing by for deployment to large scale events statewide.
- New Mexico Nursing Honor Guard: honoring nurses at funerals or end of life celebrations.
Accomplishments
- 2024 Ann Lachat Excellence in Occupational Health Nursing award granted by the American Board of Occupational Health Nurses.
Timeline
Registered Nurse
Presbyterian
2018.07 - Current
Registered Nurse Emergency Department
Lovelace Medical Center / Heart Hospital
2016.07 - 2021.01
Occupational Health Nurse
Premise Health (Intel Contractor)
2015.04 - Current
Registered Nurse
Correct Care Solutions
2014.09 - 2017.09
Technology Services Manager
HSBC
2004.04 - 2011.04
Department Manager
HSBC
2001.04 - 2004.04
Associates - Nursing
Pima Medical Institute
Master of Science - Public Health
Walden University
Bachelor of Science - Organizational Leadership
Dominican University
- Certified Occupational Health Nurse (COHN)
- Certified Emergency Nurse (CEN)
- Six Sigma Green Belt
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