Summary
Overview
Work History
Education
Skills
Timeline
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Dawn Johnson

Park City,UT

Summary

Efficiency-driven Office Coordinator with diligent approach to handling financial, employee and office records. Respectful and well-spoken with team members, managers and customers. Smoothly coordinate teams and supplies to accomplish daily office goals.

Overview

4
4
years of professional experience

Work History

Office Coordinator

Bill White Enterprises
Park City, UT
07.2021 - 01.2024
  • Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Reviewed documents for accuracy before submission to external parties such as clients or vendors.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Adhered to data confidentiality practices, coordinated meetings and maintained heavy daily call volumes.
  • Managed daily mail distribution including sorting out incoming and outgoing mail.
  • Processed invoices and coded documents according to company procedure standards.
  • Followed up with customer inquiries via phone or email promptly.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Used judgment and initiative in handling confidential matters and requests.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Created and maintained filing systems, both paper and electronic.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Resolved customer complaints or answered customers' questions.
  • Assisted with special projects as requested from time-to-time by management team.
  • Managed office inventory and placed new supply orders.

Housekeeping Supervisor

Vail Resorts Inc
Park City, UT
12.2019 - 06.2021
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
  • Verified each completed room against standard plans to maintain consistency.
  • Provided feedback on employee performance, identifying areas of improvement while recognizing successes.
  • Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Established effective communication between team members in order to foster a positive work environment.
  • Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
  • Enforced rules and regulations set forth by management regarding health, safety and security policies.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Communicated with maintenance team on damages to repair.
  • Responded promptly to maintenance requests from guests or staff members.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Created and implemented daily cleaning schedules for staff members.
  • Explained goals and expectations required of trainees.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Education

High School Diploma -

Ewing High School
Ewing NJ
06-1983

Skills

  • Inventory Auditing
  • Office Administration
  • Contract Coordination
  • Project Coordination
  • Client Relations
  • Customer Service
  • Staff Management
  • Mail Handling
  • Scheduling
  • Supply Replenishment
  • Office Management
  • Office Equipment Maintenance
  • Administrative Support
  • File Organization
  • Schedule Coordination
  • Vendor Relations

Timeline

Office Coordinator

Bill White Enterprises
07.2021 - 01.2024

Housekeeping Supervisor

Vail Resorts Inc
12.2019 - 06.2021

High School Diploma -

Ewing High School

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Dawn Johnson