Dawn Johnson
Sarasota,FL
Summary
Adept at enhancing product quality and efficiency, my tenure at Key Packaging Co. honed my skills in quality control and visual inspection, alongside fostering critical thinking. Spearheaded standardized inspection processes, significantly improving compliance and production standards. Trained staff, emphasizing safety and precision, embodying a commitment to excellence and continuous improvement.
Overview
13
13
years of professional experience
Work History
Quality Control Inspector
Key Packaging Co
10.2014 - 10.2024
- Evaluated components and final products against quality standards and manufacturing specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Completed precise measurements using special tools.
- Inspected incoming and outgoing materials for accuracy and quality.
- Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
- Enhanced production efficiency by implementing standardized inspection processes and procedures.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Collaborated with production staff to establish and meet quality standards
- Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Followed standard operating procedures for inspections and tests.
- Examined products for imperfections and defects.
- Utilized quality control software to track and analyze product data.
- Sampled products to verify compliance with standards
- Investigated customer complaints to take necessary corrective actions.
- Provided technical support to production personnel.
- Followed safety protocols while handling hazardous materials.
- Operated and maintained testing equipment.
- Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
- Recorded inspection and test results on data sheets.
- Trained other workers in inspection and testing procedures.
- Updated quality control records and reports.
Unloader
FedEx
07.2011 - 11.2012
- Assisted other team members in navigating large loads.
- Unloaded packages with care and placed in proper staging area.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Loaded packages onto pallets and into staging areas as directed.
- Maintained clear communication with warehouse supervisors regarding shipment arrivals, delays, or issues encountered during the unloading process.
- Expedited order fulfillment by quickly sorting unloaded goods into designated storage areas within the warehouse facility.
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Kept facilities clean and organized to promote safe work environments and avoid injuries.
- Upheld high standards of customer service by ensuring that all unloaded products remained undamaged throughout the entire process.
- Coordinated with truck drivers and dispatchers to have cargo picked up on time and according to schedule.
- Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.
- Demonstrated flexibility and adaptability by adjusting seamlessly to sudden changes in shipment schedules or warehouse priorities.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Operated equipment while observing standard safety procedures.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Maintained clean, orderly work environment free of hazards.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Assisted in receiving, stocking and distribution of merchandise.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Handled packages with care while transporting from truck to loading dock.
- Used barcode scanners and other technology to track and document cargo information.
Education
AA - E-commerce
Keiser College
Sarasota, FL07.2005
Skills
- Quality Control
- Visual Inspection
- Product Inspection
- Visual inspections
- Defect Identification
- Inspection documentation
- Inspections and reviews
- Quality processes
- Inspection procedures
- Quality Control Planning
- Materials Testing
- Packaging Inspection
- Quality Management
- Production experience
- Safety Procedures
- Measurement techniques
- Training and mentorship
- Dimensional Inspection
- Recordkeeping
- Inspection protocols
- Reporting and analysis
- Safety Protocols
- Technical knowledge
- Non-conformance reporting
- Sampling procedures
- OSHA Compliance
- Specifications reading
- Production expertise
- Production methods
- ISO Standards
- QC planning
- Raw materials testing
- Mastery of quality processes
- Attention to Detail
- Critical Thinking
- Quantity Verification
- Documentation and Recordkeeping
- Defect Removal
- Item Sorting
- Decision-Making
- Raw Materials Inspection and Testing
- Packaging and Shipping Support
- Dimensional Measurement
- Presentation Skills
- Mathematical Calculation
Timeline
Quality Control Inspector
Key Packaging Co
10.2014 - 10.2024
Unloader
FedEx
07.2011 - 11.2012
AA - E-commerce
Keiser College
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