Dawn Jones

Sales, production, customer service, strong team work

• Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
• Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
• Oversaw inventory management through cycle counts, audits and shrinkage control.
• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
• Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
• Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
• Oversaw inventory management through cycle counts, audits and shrinkage control.
• Strengthened work flow productivity by hiring, managing and developing top talent.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
• Monitored employee performance and identified performance gaps for corrective action.
• Updated and maintained store signage and displays.
• Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
• Established store tactics and strategies to achieve operational performance and sales goals.
• Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
• Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.

• Guarded restricted areas to prevent unauthorized entry.
• Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
• Secured personnel and premises by inspecting buildings and patrolling property.
• Documented security-related situations and submitted in-depth reports to superiors.
• Enforced security regulations and escorted non-compliant individuals to private areas for processing.
• Warned persons of rule infractions or violations and evicted violators from premises.
• Monitored premises and recorded activity in daily officer reports.
• Verified photo IDs and tickets to allow guests passage.
• Addressed problems quickly and reported clear information while working under minimal supervision.
• Observed patrons and customers to quickly address security situations.
• Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
• Surveyed property to prevent and identify vandalism or disarmed alarm systems.
• Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
• Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
• Responded to accidents and administered first aid to individuals.
• Completed incident reports to record security or loss prevention incidents.
• Safeguarded entrances using scanning equipment to keep lines moving.