Summary
Overview
Work History
Education
Skills
Timeline
Certification
Quote
Work Availability
AdministrativeAssistant
Dawn  Jones

Dawn Jones

Client Service Professional
Somerset,NJ

Summary

Dynamic individual with hands-on experience in Customer/Client Service, and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

20
20
years of professional experience

Work History

CEO-Planner/Wedding Planner

2 The Altar
01.2023 - Current
  • Facilitate smooth communication between clients and vendors, fostering trust and positive working relationships.
  • Manage various projects, leading to a significant 20% increase in productivity
  • Oversee setup and teardown procedures at venues while managing staff responsibilities during events.
  • Implement creative solutions to last-minute challenges or changes, maintaining client satisfaction during high-pressure situations.
  • Organized detailed timelines for pre-wedding preparations and day-of-event activities, ensuring punctual proceedings.

Bridal Consultant

David's Bridal
East Brunswick, New Jersey
09.2018 - 03.2020

Honored as highest selling consultant within less than 3 months from time started

  • Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
  • Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
  • Provided emotional support for stressed brides throughout their wedding planning journey by offering compassionate guidance in addition to fashion expertise.
  • Educated brides on proper gown care, fitting procedures, and alterations timelines to set realistic expectations and avoid last-minute stressors.

Dress Consultant

Macy’s
10.2017 - 05.2018
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Education

Bachelor of Science - Computer Information Systems

DeVry University
North Brunswick, NJ
04.2002 - 06.2005

Skills

  • Effective Decision Making
  • Operational Excellence
  • Customer Focus
  • Strategic Visioning
  • Leadership
  • Time-Management
  • Problem Solving

Timeline

CEO-Planner/Wedding Planner

2 The Altar
01.2023 - Current

Bridal Consultant

David's Bridal
09.2018 - 03.2020

Dress Consultant

Macy’s
10.2017 - 05.2018

Bachelor of Science - Computer Information Systems

DeVry University
04.2002 - 06.2005

Certification

  • CMP - Certified Meeting Planner

Quote

It’s not what happens to you, but how you reach to it that matters.
Epictetus

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Dawn JonesClient Service Professional