Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dawn Karseboom

Burlington,VT

Summary

Possess strong organizational and customer service skills. Cashiering, Filing, Loss prevention experience, Stocking and Receiving experience

Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

27
27
years of professional experience

Work History

Sales, Customer Service and Cashier

Sears
10.2014 - 01.2019

Sales Associate, Cashier, Stocking, Merchandising

  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Pricing and signing

Macy's
10.2013 - 07.2014
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.

Bookseller

Bookseller
10.2012 - 01.2013
  • Cashier, Customer Service, Stocking of shelves, Special Ordering

Lead Bookseller

Barnes and Noble
03.1997 - 07.2011
  • Customer Service, Processing orders, Inventory management, Cashier, Banking, Store event assistance, New Hire Trainer, Receiving

Bookseller

Barnes and Noble
09.1991 - 03.1997
  • Customer Service, Cashier, Stocking of Shelves

Education

Diploma -

Morristown High School
01.1992

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Customer service excellence
  • Money handling
  • Reliability and punctuality
  • Written and verbal communication
  • Professionalism and courtesy
  • Product restocking
  • Merchandise restocking
  • POS system operations

Timeline

Sales, Customer Service and Cashier

Sears
10.2014 - 01.2019

Pricing and signing

Macy's
10.2013 - 07.2014

Bookseller

Bookseller
10.2012 - 01.2013

Lead Bookseller

Barnes and Noble
03.1997 - 07.2011

Bookseller

Barnes and Noble
09.1991 - 03.1997

Diploma -

Morristown High School
Dawn Karseboom