Dawn Keim
St. Charles,Missouri
Summary
Dynamic instructional designer with a proven ability to facilitate successful online learning transitions at Parents as Teachers National Center, achieving full revenue recapture. Skilled in LMS administration and project coordination, leveraging tools such as Absorb, Saba, and Articulate 360 to create training solutions that boost learner engagement and ensure compliance. Core competencies include effective messaging development and strategic planning. Aiming to cultivate innovative learning environments aligned with organizational objectives.
Overview
15
15
years of professional experience
Work History
Training and Development
LOWES
Saint Charles, MO
05.2021 - Current
- Facilitated on-the-job training and onboarding for new associates in customer service and technology.
- Provided training and development opportunities for employees in order to increase their knowledge base.
- Organized training and development sessions to enhance employee skills and performance.
Instructional Designer
PARENTS AS TEACHERS NATIONAL CENTER
Maryland Heights, MO
12.2018 - 12.2020
- Facilitated rapid shift from classroom instruction to virtual blended learning for essential courses, ensuring complete restoration of revenue amid the pandemic.
- Created cross-platform traditional and digital solutions for disseminating information on new and updated processes in early childhood education.
- Revised, developed, and implemented Blended Learning components, including ILT, VILT, asynchronous OLT modules.
- Facilitated course creation through direct engagement with domain experts.
- Managed and edited educational video initiatives.
- Managed projects using Microsoft Teams, SharePoint, JIRA SAP, Saba LMS platform and Excel to ensure efficient collaboration.
- Utilized Articulate 360, Camtasia 2018, PowerPoint, Photoshop, InDesign, and Publisher to provide diverse learning experiences.
Instructional Designer – Edward Jones Term of Project (TOP) Contractor
APTARA, INC.
Falls Church, VA
11.2017 - 03.2018
- Conceptualized and executed multi-platform strategies for delivering new and updated process information.
- Developed detailed training materials including instructor-led sessions, virtual classes as well as asynchronous learning modules.
- Collaborated with lead developer and SMEs to design courses.
- Managed alignment of assessments for brokerage certifications.
- Focused on improving the effectiveness of training and communication by partnering with divisional leaders.
- Utilized Articulate Storyline 2, PowerPoint, and Photoshop for project development.
- Assisted in creating and updating communications and training materials to comply with Federal fiduciary regulations.
Training and Development Instructional Designer
MOM365 NEWBORN PHOTOGRAPHY
St. Charles, MO
05.2012 - 08.2017
- Guided full cycle development of new Learning Management System to meet national business training requirements.
- Formulated diverse instructional content for employee certification and compliance protocols.
- Facilitated information, training, and communications for critical IT, Engineering Solutions, Field Operations, Corporate Operations, Production projects.
- Managed and designed strategic e-Learning initiative for executive goals.
- Oversaw creation and refinement of video content for training purposes.
- Coordinated with SMEs to develop course content.
- Designed comprehensive Management Training Plan.
- Produced comprehensive online training programs focusing on regulatory compliance, engaging over 1600 sales personnel.
- Leveraged Articulate 350, PowerPoint, Photoshop, and Publisher for content creation.
GED/ Adult Education Instructor
ST. CHARLES COMMUNITY COLLEGE
St. Charles, MO
08.2010 - 05.2012
- Created multi-level instructional strategies to enhance retention and improve conceptual memory.
- Coached adult students to successfully earn GED certification.
Education
Master of Science - Human Resources Development
Lindenwood University
St. Charles, MOBachelor of Arts Degree - Psychology
Case Western Reserve University
Cleveland, OHSkills
- Windows
- Captivate
- Adobe eLearning Suite
- Photoshop
- Acrobat
- Publisher
- Camtasia
- MS Teams
- SAP
- JIRA
- SharePoint
- Audacity
- Saba
- Absorb/Blatant Media
- Technical Documentation
- Effective Messaging Development
- Project Coordination
- Issue Analysis and Mitigation
- Desktop publishing and graphic design
- Agile Instructional Design
- Instructional Material Creation
- ADDIE and SAM
- LMS Design Expertise
- Learning Management System Administration
- Administrative Support
Timeline
Training and Development
LOWES
05.2021 - Current
Instructional Designer
PARENTS AS TEACHERS NATIONAL CENTER
12.2018 - 12.2020
Instructional Designer – Edward Jones Term of Project (TOP) Contractor
APTARA, INC.
11.2017 - 03.2018
Training and Development Instructional Designer
MOM365 NEWBORN PHOTOGRAPHY
05.2012 - 08.2017
GED/ Adult Education Instructor
ST. CHARLES COMMUNITY COLLEGE
08.2010 - 05.2012
Master of Science - Human Resources Development
Lindenwood University
Bachelor of Arts Degree - Psychology
Case Western Reserve University
Similar Profiles
Hallie WatsonHallie Watson
Cashier at LowesCashier at Lowes
Kerry HansonKerry Hanson
Sales Associate at LowesSales Associate at Lowes
Nathaniel GomezNathaniel Gomez
Customer Service Associate with Building Materials at LowesCustomer Service Associate with Building Materials at Lowes
Nolan RogersNolan Rogers
Fullfillment Associate at LowesFullfillment Associate at Lowes
Cooper JettCooper Jett
Washer and Dryer at Royal Ozarks CarwashWasher and Dryer at Royal Ozarks Carwash