Dawn Kelly
Austin,Texas
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
29
29
years of professional experience
Work History
Senior Training Advisor/Learning and Development Project Manager
Dell Technologies
07.2017 - 10.2024
- Developed detailed project plans, including scope, objectives, timelines and resource allocation
- Oversaw the execution of projects, ensure adherence to project plans, timelines and budgets
- Monitored utilization of resources
- Identified and assessed project risks and develop mitigation strategies
- Gathered, defined, and prioritized user business requirements and learning needs
- Established and maintained quality control standards and conducted quality assurance testing
- Maintained regular communication with stakeholders, subject matter experts and leadership including clients, team members and senior management
- Ensured learning solution deliverables meet quality standards and client expectations
- Prepared and maintained comprehensive project documentation, including project plans, status reports, and post-project evaluations
- Identifed opportunities for process improvements and implemented project management best practices
- Mentored junior content developers on instructional design methodologies and project management strategy
Learning and Development Consultant
Contract Consultant
01.1996 - 01.2016
- Consulted with individual business units to determine desired learning outcomes.
- Designed training courses to address various performance related issues and business initiatives
- Partnered with subject matter experts to determine course content and appropriate learning outcomes
- Recommended instructional strategies, methodologies and performance enhancement solutions
- Utilized performance based approach to course design and create learner centered materials
- Utilized adult learning theory, practices and principles, and training delivery methods enabling the successful development and implementation of corporate learning strategies
- Met organizational objectives, strengthened teams and increased individual employee productivity by designing customized training courses.
- Authored course materials such as video scripts, participant guides and job aids.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Analyzed effectiveness of training programs at all levels and recommended updates.
Education
Bachelor of Arts - Speech Communication
Texas A&M University
College Station, TXMaster of Science - Training And Development
University of Houston
Houston, TXSkills
- Project management
- Curriculum design
- Adult learning theories
- Performance improvement
- Agile methodology
- Stakeholder management
- Needs assessment
Timeline
Senior Training Advisor/Learning and Development Project Manager
Dell Technologies
07.2017 - 10.2024
Learning and Development Consultant
Contract Consultant
01.1996 - 01.2016
Bachelor of Arts - Speech Communication
Texas A&M University
Master of Science - Training And Development
University of Houston
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