Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dawn King

North Las Vegas,NV

Summary

Personable Payroll Professional/HR Administrator with diverse background in Administration, Customer Service, Payroll Operations, and Office Management. Skilled at identifying employee needs and delivering appropriate company services. Known for building trust with employees and fostering strong relationships, resulting in enhanced company rapport. Managed all aspects of payroll for multi-state companies, overseeing up to 1200 exempt/nonexempt employees. Proficient in onboarding and orienting new hires, developing filing systems for HR purposes across various industries such as hospitality, transportation, non-profit, private sectors, and retail. Experienced with recent software products like Paycom, ADP Workforce Now, Toast, and BambooHR. Proficient in Microsoft Office products including Microsoft Teams.

Overview

11
11
years of professional experience
1
1
Certification

Work History

HR Administrator

Kijung Hospitality Group
05.2022 - Current
  • Using Paycom, create offer letters, send onboarding documents, offboarding documents and terminations as well as maintain database of company employees, 700+ employees
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
  • Reduced time spent on administrative tasks by automating key processes.
  • Assisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms.
  • Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
  • Partnered with department managers to identify staffing needs and develop effective recruiting strategies.
  • Maintained up-to-date knowledge of HR best practices, applying this expertise when advising managers on employee matters.
  • Prepared new hire letters, employee contracts, and corporate policies.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Developed policies and procedures that align with company objectives and legal requirements.
  • Oversaw hiring, staffing, and labor law compliance.
  • Managed benefits enrollment by answering questions and aiding employees with login details.
  • Provided guidance on employment law compliance, reducing the risk of litigation and penalties for the organization.
  • Streamlined HR reporting processes, enabling more effective decision-making with accurate data analysis.
  • Boosted employee retention rates, conducting exit interviews to gather feedback and implementing necessary changes.
  • Managed payroll processing for over 500 employees, ensuring accuracy and timely disbursement.
  • Reduced time-to-hire for critical positions, implementing efficient applicant tracking systems.
  • Addressed employee grievances with empathy and efficiency, fostering supportive workplace culture.
  • Facilitated smoother onboarding experiences, preparing and updating orientation materials.
  • Optimized HRIS for better data management and employee self-service, reducing administrative burdens.
  • Improved recruitment processes by streamlining candidate screening and interview scheduling.
  • Created various Excel reports related to employee data
  • Reviewed I-9 documents and trained management in completing I-9 forms according to Department of Homeland Security Instructions
  • Inputted new hire information, created Payroll Worksheets and terminated employees utilizing ADP Workforce Now
  • Conducted employee exit interviews
  • Created Termination packets for employees, including EDD documents and COBRA information
  • Traveled to new restaurants to orientate new hires on company policies and training videos
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Developed and implemented onboarding and orientation programs for new employees.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Assisted with writing job postings and job descriptions for boards.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Held virtual onboarding and orientation training via Microsoft Teams
  • Maintained good rapport with hourly employees, restaurant management team and support office staff



Payroll Coordinator

Internet Brands
01.2022 - 05.2022
  • Biweekly Payroll using ADP Workforce Now, 1,200+ employees
  • Payroll duties include entering multistate new hire information approx. 10-20 employees weekly
  • Responsible for inputting rate increases, position title changes, retro payments
  • Processing payroll for 4 companies
  • Payroll reporting
  • Garnishments
  • Researching and responding to inquiries in Manage Engine ticketing system
  • Auditing payroll entries using Preview

Payroll Specialist

Chrysalis Enterprises
11.2021 - 12.2021
  • Weekly and Biweekly Payrolls, using Paycom, entered/corrected punches for Transitional and Permanent Staff of 300
  • Assisted employees with direct deposits, tax information and other payroll related matters
  • Reviewed payroll registers to ensure accurate Payroll information was captured
  • Resolved payroll issues related to paycheck discrepancies
  • Worked closely with HR Department in gathering work locations and crew for new employees

Payroll Specialist

Wolters Kluwer
12.2018 - 03.2020
  • Maintain bi-weekly payroll records, timesheets, and payroll data stored in ADP ProBusiness, and Employee Data Time Collection (EDTC), for 8,000+ employees, nationwide
  • Primary contact for employees and managers questioning payroll Ids, direct deposits, PTO, welcome letters and other information related to the new hire process
  • Set up taxes for multi states, including local taxes, and any changes to tax information
  • Distribute weekly/monthly payroll reports
  • Calculate manual payroll checks as requested and required
  • Provide critical assistance to Lead Payroll Specialist in order to process payroll

Payroll/AP

The Guidance Center
01.2018 - 02.2018
  • Bi-Weekly Payroll, using Paychex Preview for 180 exempt/non-exempt employees
  • Mileage, Continuing Education, and Expense Tracking via Excel
  • Payroll Reconciliation
  • Accounts Payables using Sage (Mas 90)

Payroll

Pancreatic Cancer Action Network
11.2017 - 12.2017
  • Using ADP Workforce Now, processed bi-monthly payroll for 131 exempt and non-exempt employees
  • Review payroll runs, analyze basic error reports and adjust ensure accurate payroll processed

HR/Payroll Specialist

Michelangelo Leasing, Inc.
01.2015 - 03.2017
  • Chartered Bus Company, payroll for 370+ employees in CA, NV, and AZ
  • Company formerly known as Ryan's Express Transportation Services
  • Maintained strict confidentiality of sensitive employee information, ensuring compliance with all applicable data privacy regulations.
  • Provided expert guidance on federal, state, and local tax laws pertaining to payroll, assisting both employees and management in navigating complex regulations.
  • Conducted regular internal audits of payroll records to identify discrepancies or irregularities, swiftly addressing any issues uncovered through these investigations.
  • Maintained thorough documentation of all payroll-related transactions, ensuring a well-organized system for easy reference during audits or reviews.
  • Enhanced employee satisfaction with payroll services by promptly addressing concerns and providing clear communication on policies and procedures.
  • Ensured accurate and timely payroll processing for over 200 employees on a bi-weekly basis, maintaining strict adherence to deadlines and regulations.
  • Implemented new payroll software with improved functionality and user-friendliness, leading to increased efficiency and accuracy in processing tasks.
  • Managed all aspects of employee timesheet tracking, diligently reviewing submissions for accuracy and completeness to prevent errors in payroll calculations.
  • Developed a system for tracking employee leave time that streamlined administrative tasks while providing greater transparency to both staff members and managers regarding time off balances.
  • Assisted employees in resolving discrepancies related to paychecks or deductions, fostering a positive relationship between the HR department and staff members.
  • Facilitated smooth transitions during mergers or acquisitions by integrating new employees into existing payroll systems with minimal disruption.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Completed payroll accurately and timely to meet employee expectations.
  • Tracked employee vacation, sick and personal time.
  • Audited timesheets and payroll records for accuracy.
  • Processed timecards and payroll data for team of employees.
  • Maintained confidentiality of employee records and payroll information.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Updated employee files with new details such as changes in address or salary levels.
  • Reconciled payroll discrepancies and responded to inquiries from employees.
  • Processed manual checks for employees in accordance with company policies.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Coordinated resolution of payroll discrepancies.
  • Managed and updated employee benefits information.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Assisted with recruitment and onboarding of new employees.
  • Developed and implemented payroll procedures to streamline workflow.

HR/Payroll Specialist

Ryan’s Express Transportation Services
10.2014 - 01.2015
  • Ryan’s Express was purchased by Michelangelo Leasing in January, 2015
  • Chartered Bus Company, payroll for 300+ employees in CA, NV, and AZ
  • Responsible for all aspects of payroll including wage garnishments, tax levies, child support, rate changes, tax withholdings, manual checks, upload calculations from Coach Manager into Paychex Preview, vacation/sick accruals, and other payroll functions
  • Maintain totals and research discrepancies pertaining to PTO hours, and advised Managers of approaching hourly caps for employees Performed monthly audits to ensure accuracy of totals
  • Create payroll reports as needed, converting pay system reports into Excel formats
  • HR duties include collecting new hire data, input of information, employment verifications, disability/unemployment insurance paperwork, I-9 verifications, benefits administration, worker’s compensation
  • Instrumental in 2015 implementation from Paychex Preview to Wells Fargo ExpressPay Plus as payroll system (report to the Controller)

Education

High School Diploma -

Crenshaw High School
Los Angeles, CA

Skills

  • Grievance procedures
  • HR information systems management
  • Effective internal communications
  • Staff integration process
  • Conducting exit interviews
  • Payroll processing
  • FMLA leave coordination
  • Employee relations management
  • Accurate documentation practices
  • Talent acquisition
  • Time tracking
  • Employee separation documentation
  • New employee orientation management

Certification

Office Manager Certification

Timeline

HR Administrator

Kijung Hospitality Group
05.2022 - Current

Payroll Coordinator

Internet Brands
01.2022 - 05.2022

Payroll Specialist

Chrysalis Enterprises
11.2021 - 12.2021

Payroll Specialist

Wolters Kluwer
12.2018 - 03.2020

Payroll/AP

The Guidance Center
01.2018 - 02.2018

Payroll

Pancreatic Cancer Action Network
11.2017 - 12.2017

HR/Payroll Specialist

Michelangelo Leasing, Inc.
01.2015 - 03.2017

HR/Payroll Specialist

Ryan’s Express Transportation Services
10.2014 - 01.2015

High School Diploma -

Crenshaw High School

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Dawn King