Dawn Kirby
Carson City
Summary
Dedicated professional with a proven track record of aligning practices with organizational goals. Expertise in managing high-pressure situations and adapting to evolving challenges to strengthen brand presence. Consistently delivers results through organized and efficient work habits.
Overview
22
22
years of professional experience
Work History
Social Worker - Child and Youth
San Benito County Health & Human Services Agency Public Health Division
Hollister
06.2018 - 05.2025
- Provided crisis intervention to children and youth in need of immediate assistance.
- Conducted home visits to assess client needs, evaluate progress, and provide resources to families.
- Evaluated referrals from external sources regarding possible child abuse cases.
- Identified potential safety risks within the home environment during assessment visits.
Eligibility Specialist
San Benito County Health & Human Services Agency Public Health Division
Hollister
01.2017 - 06.2018
- Assessed client eligibility for government assistance programs and services.
- Conducted interviews to gather necessary information from applicants.
- Maintained accurate records in the eligibility management system.
- Educated clients about program requirements and documentation needed for approval.
Instructional Aide
Hollister School District
Hollister
09.2016 - 12.2016
- Assisted teachers in preparing instructional materials for various subjects.
- Facilitated small group discussions to enhance student engagement and understanding.
- Maintained classroom organization and prepared learning resources effectively.
Assistant General Manager
Driftwood Hospitality Management LLC
Napa
10.2003 - 08.2010
- Assisted with daily operations and management procedures in hospitality settings.
- Coordinated staff scheduling and ensured adequate coverage for all shifts.
- Supported guest services by addressing inquiries and resolving issues promptly.
- Maintained inventory levels and ordered supplies to meet operational needs.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
Education
Some College (No Degree) - Criminal Justice
Gavilan College
Gilroy, CASome College (No Degree) - Criminal Justice
Santa Rosa Junior College
Santa Rosa, CASkills
- Effective communication
- Conflict resolution
- Time management
- Adaptability and flexibility
- Financial reporting
- Human resources
- Budget control
- Employee scheduling
References
References available upon request.
Timeline
Social Worker - Child and Youth
San Benito County Health & Human Services Agency Public Health Division
06.2018 - 05.2025
Eligibility Specialist
San Benito County Health & Human Services Agency Public Health Division
01.2017 - 06.2018
Instructional Aide
Hollister School District
09.2016 - 12.2016
Assistant General Manager
Driftwood Hospitality Management LLC
10.2003 - 08.2010
Some College (No Degree) - Criminal Justice
Gavilan College
Some College (No Degree) - Criminal Justice
Santa Rosa Junior College
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