Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Dawn  Knaus

Dawn Knaus

Fullerton,CA

Summary

Industrious and forward-thinking Senior Executive Assistant with over 25 years of experience in corporate environments. Handles strategic planning, operational and administrative requirements. Results-driven and hardworking with skill and resilience to achieve daily operational goals. Focused on maximizing executive productivity by providing exceptional service and coordinating team activities.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Executive Assistant to Executive Vice President

Ventura Foods
Brea, CA
06.2018 - Current
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Revised and maintained master calendar to coordinate meetings across multiple time zones.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Set up meeting and event logistics for senior management and updated calendars.
  • Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
  • Managed and tracked expenses to meet company budget requirements.
  • Spearheaded training and development programs for new employees.
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.
  • Tracked completion of key deliverables to consistently meet deadlines.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Collaborated with internal teams to support long-term research, marketing and ad hoc projects.
  • Obtained signatures for financial documents and internal and external invoices.

Executive Assistant to the Chief Operating Officer

Pacific Investment Management Company LLC
Newport Beach, CA
05.2003 - 01.2016
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Revised and maintained master calendar to coordinate meetings across multiple time zones.
  • Planned onsite and offsite investor advisory meetings.
  • Scheduled air time for CNN Financial News weekly reports.
  • Managed and tracked expenses to meet company budget requirements.
  • Made domestic and international travel arrangements for multiple executives.
  • Facilitated client travel dossiers, investment portfolio analysis, meeting agendas and distributed support materials in advance of meetings.
  • Spearheaded training and development programs for newly hired administrative assistants.
  • During 2008 market crash, lead efforts in creating a special financial ops team that reported to the Obama Administration.
  • Managed meetings of visiting government officials.
  • Coordinated numerous employee and client related events on tight deadlines, while exceeding expectations.
  • Entered customer information and updates in to CRM database system to track leads, interactions, relationships and account management opportunities.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Collaborated with internal teams to support long-term research, data base development and ad hoc projects.
  • Supported Chief of Legal and staff updating records, tracking case work and facilitation of department meetings.

Education

Certification - Certified Administrative Professional

Int'l Association of Administrative Professionals
05.2020

Some College (No Degree) - Business Administration And Management

Irvine Valley College
Irvine, CA

Skills

  • Administrative Support Specialist for High Profile Executives
  • Courageous Communication
  • Leadership Operations Specialist
  • Business Administrator That Brings Value To The Company
  • Event Planning Expert
  • Travel & Expense Administration
  • Executive Presentation Development
  • Executive Schedule Management
  • Ruthless Prioritization & Virgulate Gatekeeper
  • Exceptional Organizational Skills
  • Resourceful, Making the Impossible, Possible
  • Tech Prowess: Microsoft Suite, Salesforce, Social Media Savvy
  • Emotional Intelligence
  • Professional & Mature and Calm Under Pressure
  • Ironclad Discretion
  • Strong Problem Solver
  • Training & Development
  • Data Research and Compilation
  • Reporting and Performance Analytics

Accomplishments

  • At the height of the pandemic, I created highly effective virtual support program that significantly impacted efficiency and improved operations.
  • Formally recognized for playing an instrumental support role in the implementation of legal document processing system that increased processing timelines significantly.
  • Supported EVP and team of seven SVP's through client document management, calendar organization and collateral preparation for meetings.

Certification

  • Certified Administrative Professional, IAAP - 2020
  • Certified Project Management Training - 2019

Timeline

Executive Assistant to Executive Vice President

Ventura Foods
06.2018 - Current

Executive Assistant to the Chief Operating Officer

Pacific Investment Management Company LLC
05.2003 - 01.2016

Certification - Certified Administrative Professional

Int'l Association of Administrative Professionals

Some College (No Degree) - Business Administration And Management

Irvine Valley College
  • Certified Administrative Professional, IAAP - 2020
  • Certified Project Management Training - 2019
Dawn Knaus