Dawn Kruckenberg
Hazel Green,AL
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
General Manager
Southern Foodservices
03.2022 - Current
- Responsible for all aspects of operation for a new location to include recruiting, interviewing, hiring and training a full roster of new staff
- Conducted detailed analysis of daily/weekly/monthly sales, labor, and purchasing to establish trends and forecast future sales and labor needs
- Also assisted throughout the network with other store openings and provided support to existing locations.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Collaborated with cross-functional teams to develop innovative solutions.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Notary Loan Signing Agent
Self Employed
04.2021 - Current
- Working independently with various signing agencies, title companies, borrowers, and lenders to provide loan closing notary signature service with borrowers
- Prepare documents, checking for accuracy particularly with ALTA closing statement, closing disclosure, 1003 application, and Notice of Right to Cancel
- Ensure that names and dates are correct and that ALTA numbers match what is shown on the CD
- Assist borrowers with understanding the documents
- Work directly with escrow and lenders to resolve discrepancies.
- Set up and managed appointments for client notary services.
- Administered oath to document signers to obtain affirmation of truth.
Store Manager
Starbucks Coffee Company
05.2017 - 03.2021
- Responsible for all aspects of store operations to include staffing, training, and development as well as inventory management, cash control, and ensuring compliance with all company standards, labor laws, and health department laws
- Manage multiple on-going priorities with a high level of accuracy, sense of urgency, and attention to detail
- Work with peer group to establish and carry out district priorities.
- Approved regular payroll submissions for employees.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Manager
Starbucks, Albertsons
08.2013 - 04.2017
- Responsible for overall customer experience, scheduling, ordering, inventory, and training
- Ensure that standards are being consistently followed and that customers have a good experience every time they visit
- Motivate, inspire, and develop staff.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
Professional Development Coordinator
State Of Wyoming
11.2010 - 07.2013
- Approved statewide workshops and recorded professional development activities for all teachers and administrators in the state of Wyoming for the state agency that oversees licensure for all educators within the state.
- Maintained detailed and confidential records of all activities
- Collaborated with administrators to determine course objectives.
- Assisted licensing staff with verification of applicant credentials
- Maintained credential records for all teachers and administrators.
- Approved agency expenditures and adhesion to approved budget.
- Created the annual agency budget.
- Prepared monthly, quarterly, and annual financial reports for internal and external use.
General Ledger Accountant
Agua Caliente Casino
04.2001 - 06.2010
- Maintained detailed analysis of marketing expenses broken down by event and/or current advertising campaign
- Compiled general ledger entries on short schedule with 100% accuracy.
- Provided journal entries and performed accounting on accrual basis.
- Collected and reported monthly expense variances and explanations.
- Maintained integrity of general ledger and chart of accounts.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Reviewed accounts payable postings for accuracy
- Prepared daily cash flow statement.
Education
Business Management and Accounting
Western International University
2006
Skills
- Strong accounting background
- Recruitment
- Training and Development
- Multimillion-Dollar P&L Management
- Financial Document Control
- Verbal and Written Communication
- Staff Training
- Budget Administration
- Human Resources Leadership
- Departmental Operations Management
Timeline
General Manager
Southern Foodservices
03.2022 - Current
Notary Loan Signing Agent
Self Employed
04.2021 - Current
Store Manager
Starbucks Coffee Company
05.2017 - 03.2021
Manager
Starbucks, Albertsons
08.2013 - 04.2017
Professional Development Coordinator
State Of Wyoming
11.2010 - 07.2013
General Ledger Accountant
Agua Caliente Casino
04.2001 - 06.2010
Business Management and Accounting
Western International University
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