Dawn Kruger-Frangos

• Established strong client relationships through exceptional customer service and communication skills.
• Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
• Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
• Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.

Oversees all reservations.

Manages all Company to Client needs and vice versa.

Reviews all calendar events and schedules staff accordingly.

Manages the Repeat Business Program and Client Entertainment Team.

• Managed cash handling procedures accurately balancing register drawers daily.
• Maintained positive relationships with students, fostering an enjoyable cafeteria atmosphere during meal times.
• Served as a positive role model for students displaying appropriate behavior while working in a high-pressure environment.
• Helped maintain a safe environment for students with allergies through careful ingredient selection and cross-contamination prevention measures.

Organization of all public and private events.

Scheduling and Staffing for all events.

Ordering & Receiving of all goods and materials for all events.

Assisted in Maritime Licensing Status for all marine personnel.

Assisted in all safety meetings and maritime drills as per USCG requirements (cfr).

Assisted in maintaining all vessel documentation kept in good order and up to date.

Secured all new client appointments.

Handled all details from start to finish for all client events.

Secured all moneys deposit to 2nd payment to final payment.

Spearheaded, Articulated & Organized New Department of Client Retention Program.

Kept organized records both tangible and on Server P.C’s for entire sales team.