Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Inspector
S&S Cycle Inc
La Crosse, WI
07.2017 - Current
Conducted inspections of finished goods before shipment to ensure compliance with company standards.
Entered inspection findings accurately adhering to prescribed standards.
Rejected products and materials failing to meet expectations.
Reviewed components for quality standards and identified defects.
Worked closely with management teams to help identify process improvements that would improve overall efficiency levels.
Collaborated with other departments to troubleshoot problems, develop solutions, and implement corrective action plans.
I pulled material out of the warehouse to set up jobs for the assembly line.
Allocated skids of finished product into the warehouse using a forklift.
Machine Operator
S&S Cycle Inc
La Crosse, WI
07.2017 - Current
Adjust machine settings to complete tasks accurately.
Ensure that safety guidelines are followed at all times while operating machinery.
Carry out regular safety checks on machinery prior to operation.
Load raw materials into machines according to specified measurements.
Comply with company policies regarding quality control procedures.
Set up machines by installing essential tools and components for efficient workflow.
Verified finalized work pieces for adherence to specifications.
Ensured optimal machine performance by performing routine cleaning and lubrication.
Tracked records of completed assignments and production metrics with precision.
Set up and operate machine tools to produce precision parts and instruments.
Recorded daily production metrics for management updates.
Identified defects in work-pieces and addressed equipment issues swiftly.
Coordinate with departments to ensure project success.
Unload finished products from machines onto conveyors or other transport systems.
Waitress
Viroqua Family Restaurant
Viroqua, WI
07.2016 - 07.2017
Provided excellent customer service to ensure repeat customers.
Developed positive relationships with regular customers through friendly conversation.
Provided excellent customer service by addressing any complaints or concerns promptly.
Executed routine cleaning of all dining room spaces to uphold hygiene standards.
Delivered meals and beverages promptly to ensure guest satisfaction.
Performed cashier duties such as taking payments, counting change, and issuing receipts.
Followed all safety and sanitation regulations when handling food or drinks.
Provided warm greetings and promoted menu choices.
Took orders from patrons accurately and efficiently.
Brought food and beverages to tables in a timely manner.
Developed comprehensive understanding of menu items, ingredients and preparation techniques.
Provided additional support to wait staff during high-demand hours.
Opened restaurant daily while ensuring smooth morning operations.
Created structured schedules ensuring smooth daily operations.
Loss Prevention Officer
Ace Hardware Retail Support Center
La Crosse, WI
03.2012 - 10.2016
Compiled security reports to log theft, accidents, and safety violations.
Prepared daily reports detailing any incidents that occurred during shift hours.
Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
Completed security forms to document losses of property or personal injury.
Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
Supervised employee entry and exit from premises, inspecting parcels.
Monitored and flagged security threats, enhancing safety.
Used computers and software to generate concise reporting.
Ensured adherence to all regional regulations concerning Loss Prevention.
Collaborated with store personnel on the execution of security plans during special events.
Followed company policies to ensure compliance with Loss Prevention protocols.
Developed comprehensive spreadsheets to streamline data analysis.
Trained new staff on loss prevention strategies and company policies.
Prepared detailed incident reports following any theft or attempted theft.
Post Construction Lead
ServiceMaster
Onalaska, WI
07.2009 - 03.2012
Supervised and coordinated activities of workers engaged in construction projects.
Delivered projects within specified timelines and budget constraints.
Handled workforce duties by effectively assigning tasks to workers.
Arranged and supervised material distribution aligning with project requirements.
Facilitated daily updates with subcontractors and inspectors to ensure project advancement.
Ensured quality control compliance by reviewing completed tasks against specifications.
Ensured functionality of tools and machinery, minimizing disruptions in project schedules.
Organized work schedule for construction crew to enhance shift coverage.
Managed inventory and supplies to ensure materials were available when needed.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked effectively in team environments to make the workplace more productive.
Redemption Specialist
Stansfield Vending Inc
La Crosse, WI
09.2007 - 03.2010
Analyzed anomalies in redemption activities across customer accounts.
Maintained precise account information by inputting updated data after rewards were redeemed.
Tracked orders, shipments, and returns for reward programs.
Ensured accuracy of redemption tracking within the database.
Ensured proper stock replenishment while optimizing inventory control.
Collaborated cross-functionally with sales, management and other departments to maintain effective operations.
Organized and consolidated invoices, receipts, and contracts to ensure seamless redemption processes.
Processed refunds and credits due to unsuccessful redemption attempts by customers.
Provided technical support to customers for successful redemption of rewards.
Room Attendant
La Quinta Inn & Suites In
Slidell, LA
03.2006 - 01.2007
Adhered to daily cleaning schedules and updated as needed based on demand.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Stocked linen closets with fresh supplies of sheets, towels and other linens as required.
Reported damage or theft of hotel property to management.
Checked inventory for required supplies and made lists for needed cleaning products.
Sanitized and cleaned sinks, mirrors, toilets and showers.
Inspected furniture for damage or stains in between guest stays.
Locked guest rooms after performing housekeeping services and maintained complete security.
Replenished each guest room with water glasses, toiletries and paper products.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Folded laundry items such as sheets and towels according to established standards.
Assisted other departments with special projects when asked by the supervisor or manager.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
Interacted pleasantly with clients and guests when performing daily duties.
Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
Lead Bookkeeper
TA Travel Center
Slidell, LA
12.2003 - 02.2006
Maintained accurate records of all transactions within the company's accounting system.
Resolved discrepancies between actual results and expected outcomes based on historical data or industry standards.
Reconciled computer reports with manually maintained ledgers.
Handled bi-weekly payroll services for company employees.
Monitored loans and accounts payable to confirm payments are current.
Reduced financial discrepancies by verifying accounting statements.
Mastered bookkeeping software.
Handled accounts payable and receivable, including invoicing and payment processing.
Collected and analyzed account information to reconcile financial discrepancies.
Developed and implemented internal controls for cash management.
Balanced general ledger by reconciling entries.
Received and recorded cash, checks and transfers.
Coordinated with other departments to ensure accuracy of financial data reported internally and externally.
Prepared and processed payroll.
Performed daily accounting functions such as journal entries, account reconciliations, and variance analysis.
Education
High School Diploma -
Monticello Senior High School
Monticello, MN
01-1989
Skills
Corrective Action Planning
Machinery Operation
Safety Awareness
Process Improvements
Quality Control Inspections
Coaching and Guidance
Inspection of Equipment
Maintained Clean Driving History
Knowledge of Industry Standards
Data entry accuracy
Safety compliance
Attention to detail
Customer service
Problem solving
Effective communication
Forklift operation
Visual inspections
Production assessment
Team building
Documentation preparation
Training coordination
Ethics and integrity
Affiliations
My favorite activities are riding my motorcycle with my husband on the weekends and going on short trips. I dabble a little in wood burning, painting ceramics and doing puzzles. Working in the garden and sprucing up the flower beds is very satisfying and relaxing to me.
Accomplishments
I have been given very good reviews from my superiors: .."Dawn is a valued employee who completes her work with a high level of quality and efficiency"..."It is easy to see you take ownership in your work and work area. You can be counted on to keep parts moving and still helping others when needed."
Cost/Price Analyst at Air Force Life Cycle Management Center (AFLCMC), PZFC Pricing Support DivisionCost/Price Analyst at Air Force Life Cycle Management Center (AFLCMC), PZFC Pricing Support Division