Dawn Ladson
Personal Care Assistant
Belchertown,MA.
Summary
Professional caregiver with strong expertise in providing compassionate and efficient assistance to individuals. Skilled in personal hygiene care, meal preparation, and mobility support. Known for teamwork, reliability, and adaptability in dynamic environments. Adept at maintaining positive and supportive atmosphere, ensuring comfort and dignity for all.
Overview
7
7
years of professional experience
Work History
Personal Care Assistant
Sheila Shea
09.2020 - 07.2025
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Personal Care Assistant
Private Client
06.2022 - 04.2025
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Remained alert to problems or health issues of clients and competently responded.
- Planned activities to encourage movement, stretching, and strength building.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
- Monitored clients' overall health and well-being and noted significant changes.
Department Supervisor
Ocean State Job Lot
10.2019 - 01.2021
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Built and designed large displays weekly to promote specific products.
- Handled cash register, returns, and refunds.
- Built relationships with current customers to maintain goodwill and gain additional business.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Trained newly hired sales team in upselling techniques.
Order Picker/Packer /Truck Loader
Auto Nation Chevrolet
09.2018 - 08.2019
- Collaborated with team members to ensure timely completion of orders during peak demand times.
- Excellent communication skills, both verbal and written.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
- Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
- Pulled orders quickly to maintain demanding productivity goals.
- Safely and securely loaded items to prevent damage during transport.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Placed items into bags, boxes or other containers.
- Inspected items for defects and damage.
- Assembled boxes, cartons and containers to package items.
- Labeled containers, container tags or products.
- Operated shrink wrap, banding and other wrapping machines.
- Weighed packaged items to calculate total weight.
- Utilized adhesive labels and other materials to package items.
- Used computers to enter data, track shipments and maintain records of products.
Education
GED -
Adult Education
Tampa, FLSkills
- Grooming assistance
- Emotional support
- Compassionate caregiving
- Personal hygiene assistance
- Meal preparation
- Medication administration
- Household tasks
- Adaptive equipment use
- Shopping and errands
- Toileting assistance
- Hoyer lifting equipment
- Multitasking and organization
Problem-solving
Time management
Customer service
POS systems operations
Reasoning
Stockroom organization
Sales strategies
Leadership
Team supervision
Customer engagement
Team leadership
Adaptability and flexibility
Team building
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Personal Care Assistant
Private Client
06.2022 - 04.2025
Personal Care Assistant
Sheila Shea
09.2020 - 07.2025
Department Supervisor
Ocean State Job Lot
10.2019 - 01.2021
Order Picker/Packer /Truck Loader
Auto Nation Chevrolet
09.2018 - 08.2019
GED -
Adult Education
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