Dawn Lentis
United Health Care
Omaha,NE
6
years of professional experience
Results-oriented Maternal Health and EPSDT Coordinator with expertise in EPSDT coordination, policy compliance, and provider communication. Skilled in resolving escalations and enhancing member support, while improving customer satisfaction and operational efficiency. Strong communicator and collaborator, dedicated to achieving organizational goals and driving positive outcomes in healthcare settings.
Work History
Maternal Health and EPSDT Coordinator
6 Years 5 Months- Facilitated UnitedHealthcare workflow by resolving routine issues and directing escalations to appropriate teams.
- Informed members, providers, and internal teams about UnitedHealthcare changes to ensure alignment and understanding.
- Executed daily tasks with precision and speed.
- Proposed practical ideas and solutions that enhanced team performance and outcomes.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Master of Science - Health Administration
- GPA -3.93 / 4.0
Bachelor of Science - Nursing Current (No. 52841)
- Graduated cum laude
Skills
EPSDT coordination
Member eligibility
Healthcare processes
Provider communications
Policy compliance
Regulatory compliance
Patient scheduling
Case escalation
Documentation practices
Data entry
Process improvement
Multitasking and organization
Work planning
Communication skills
Effective communication
Effective messaging
Relationship building
Team collaboration
Conflict resolution
Adaptability and flexibility
Prioritization strategies
Customer service
Idea presentation
Work planning
Timeline
Maternal Health and EPSDT Coordinator
United Health Care
05.2020 - CurrentRead More
Bellevue University
Master of Science from Health Administration
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Nebraska Methodist College of Nursing And Allied H
Bachelor of Science from Nursing Current (No. 52841)
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