Summary
Overview
Work History
Skills
Timeline
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DAWN LENTZ

Irvine,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Security Analyst

Guaranteed Rate
Santa Ana, CA
03.2022 - 05.2022
  • Effective management and resolution of tickets within required service level
  • Ensure adherence to established procedures for timely status updates
  • Prioritize and manage multiple tasks effectively and efficiently
  • Work in team environment or independently with minimal supervision
  • Work with external vendors on support related issues

System Administrator

Stearns Lending LLC
Santa Ana, CA
07.2012 - 03.2022
  • Maintain employee profiles, roles and privileges
  • Collaborated with vendors, users and senior management
  • Assist users with access to entities such as FHA, VA and various credit vendors
  • Onboarding of new employees

Administrator

Athena Consulting Group, Inc.
Anaheim, CA
02.2010 - 12.2011
  • Managed time tracking and expense reports for subcontractors
  • Entered and managed customer invoices to ensure timely payment
  • Paid bills and ensured all expenses were properly categorized
  • Reconciled bank accounts

Skills

  • Service Now
  • OKTA
  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft Excel
  • Microsoft Word
  • Share Point
  • Policy and Procedure Adherence
  • Flexible and Adaptable
  • Customer Service and Assistance
  • Organization and Time Management
  • Excellent Written and Oral Communication

Timeline

Security Analyst

Guaranteed Rate
03.2022 - 05.2022

System Administrator

Stearns Lending LLC
07.2012 - 03.2022

Administrator

Athena Consulting Group, Inc.
02.2010 - 12.2011

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DAWN LENTZ