Dawn Lienemann
Granite City,IL
Summary
Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities. 12 years of performance in fast-paced and challenging administrative environments. Resourceful team player focused on developing efficient processes using knowledge of HR administration, recruiting and employee records management. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Accounts Payable Specialist
Spencer Butcher
Edwardsville, IL
05.2023 - Current
- Handled high-volume invoice processing with minimal supervision.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
- Liaised with vendors and customers to confirm information and address client issues.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Researched and resolved invoice discrepancies and issues with vendors and suppliers.
Executive Administrative Assistant
Village of Pontoon Beach
Pontoon Beach, Illinois
05.2011 - 05.2023
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
- Created spreadsheets using Excel software programs including formulas, macros and pivot tables.
- Processed accounts payable and receivable transactions accurately within set timeframes.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Developed and maintained training materials and benefits packets for new hires.
- Initialized background checks for potential new hires.
- Created and maintained internal job descriptions and postings to accurately reflect roles.
- Assisted in developing training programs for staff members.
- Managed employee relations issues including grievances, complaints, and disputes as needed.
- Prepared job postings for open positions on the company website and other job boards.
- Performed administrative tasks related to payroll processing or benefit administration.
- Coordinated meeting and work schedules for staff teams and executives.
- Made travel arrangements for employee trips and conferences.
Records Clerk
Maryville Police Department
Maryville, IL
01.2010 - 06.2013
- Maintained and updated company filing systems.
- Retrieved, sorted, copied and filed all documents and paperwork.
- Strictly adhered to confidentiality dictations to safeguard information.
Telecommunicator
Caseyville Police Department
Caseyville , IL
04.2006 - 12.2009
- Maintained communication with field units by providing them with up-to-date information on incidents they were responding to or investigating.
- Utilized computer aided dispatch software to enter data into the database in order to create incident reports.
- Updated records of all communications received and sent throughout shift using logbook entries.
- Entered warrants into state databases as needed for law enforcement purposes.
- Attended regular training sessions on topics such as communication protocols, safety procedures.
Education
High School Diploma -
Collinsville High School
Collinsville05-2003
Skills
- Invoice Processing
- Account reviewing
- Expense Tracking
- Budget monitoring
- Payroll Administration
- Account Reconciliation
- Organizational Development
- Staff Management
- Presentation Preparation
- Microsoft Office Suite
- Conflict resolution tactics
- Event Planning
- Data Evaluation
- Confidential Document Control
- Personnel Recruitment
- Interviewing techniques
- Background Checks
- Labor negotiations
Timeline
Accounts Payable Specialist
Spencer Butcher
05.2023 - Current
Executive Administrative Assistant
Village of Pontoon Beach
05.2011 - 05.2023
Records Clerk
Maryville Police Department
01.2010 - 06.2013
Telecommunicator
Caseyville Police Department
04.2006 - 12.2009
High School Diploma -
Collinsville High School
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