Executive Leadership, Workforce Development/Mentorship, Federal Policy and Governance, Data Drive Decision Making, Process Improvement, Project Management Methodologies, Operations and Management
Dawn L. Johnson
Executive Director | Operational Leader | Strategic Business Leader
Suwanee,GA
Summary
Seasoned Executive Director and veteran with over 10+ years of experience driving alignment between HR and business strategies, financial oversight and organizational growth. Proven expertise in talent acquisition, strategic budget planning, procurement alignment and performance management. Adept in HRIS and budget systems, policy development, and leading cross-functional teams through transformational change. Recognized for delivering measurable results, including a 45% reduction in employee turnover during rapid expansion, and for advancing a culture of excellence. Skilled in capital and operational budget management, scaling high performance teams, and fostering a value driven workplace. A strategic thinker/communicator and change leader with a consistent record of innovation, integrity and execution.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Management Officer | Human Capital Director
Department of Health and Human Services - FDA
12.2023 - Current
- Scaled a best-in-class HR and operations framework, supporting 20% yearly human capital operational growth through strategic alignment and financial discipline.
- Delivered compelling communications to senior leadership and executive board members, supporting funding initiatives and strategy rollouts that impacted 600 + stakeholders.
- Developed and executed multi-year hiring strategic plans, resulting in a $4.2M increase in operational efficiency and consistent delivery on financial targets.
- Influenced C-Suite and cross departmental leaders across 9 program units, leading enterprise-wide transformations with measurable ROI.
- Successfully reduced employee turnover by 30% through strategic onboarding and retention programs.
- Led process improvement initiatives that reduced operational costs by 18% and shortened project delivery timelines by 25%.
- Streamlined HR operations by integrating cloud-based recruitment software, improving efficiency by 40%.
- Spearheaded initiatives that increased new HR government contracts by 35% and improved client retention by 28%, drove revenue and deepened contractual relationships.
- Oversee capital and operational budgets exceeding $70M annually, ensuring compliance, cost control, and strategic resource allocation.
- Implemented data driven decision making tools that increased reporting accuracy by 40% and cut analysis time in half.
- Designed and launched leadership development programs resulting in 22% increase in internal promotion and succession readiness for researchers and scientist from various countries: India, Africa, Switzerland, Brazil, China, South Korea, etc.… improving departmental efficiency by streamlining communication channels.
Program Management Officer | Deputy Director of Operations
Department of Health and Human Services - CDC
03.2015 - 12.2023
- Built and led cross-functional teams up to 35+ employees, achieving a 45% reduction in turnover and a 30% improvement in team engagement within 12 months.
- Spearheaded the implementation of advanced procurement and budgeting tools, driving a 20% increase in efficiency and significantly enhancing transparency in forecasting and financial modeling.
- Mentored and developed a high-performance team, resulting in improved outcomes and enhanced organizational capacity.
- Engaged with board members to align organizational goals, successfully launching three major service contract closeouts.
- Implemented rigorous evaluation process, improving internal efficiency of financial management by 30%.
- Created and maintained departmental budgets using budget insights, achieving 15% under-budget spending annually.
- Facilitated a training program empowering staff to adopt new technologies, boosting productivity by 35% organization wide.
Education
Master of Science (MS) - Human Resource Management
Troy State University
Bachelor of Science (BS) - Business Administration
Herzing College
Skills
Strategic Leader
Technical Proficiencies
Software/Tools: Microsoft Office Suite 365 | PeopleSoft | Performance Management Information Systems (PMIS) | Human Resource Information Systems (HRIS) | SharePoint | Tableau/Power BI | ITAS - Payroll | ERP Systems | Google Workspace | Six Sigma/Lean Tools
Certification
Project Management Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekAccomplishments
Project management: Led a team of 8 to complete a recruitment strategic five year plan that was completed three weeks ahead of schedule, resulting in a 25% increase in the leadership team client satisfaction survey.
Employee Viewpoint Survey: Developed and implemented a customer service measurement tool for HR customer support program, resulting in a 20% increase in customer satisfaction EVS scores.
Program Manager: Developed and implemented a performance measurement system that tracked program outcomes, which led to a 15% improvement in human capital/operational service delivery effectiveness and shortened program budget recruitment/performance initiative activities approval times by 40%.
Interests
Affiliations
- SHRM and PMI
Languages
English
Full Professional
Software
Microsoft Project, Tableau, Trello, Workday, Smartsheet, Microsoft Excel, Concur, UFMS, SharePoint, Adobe Acrobat Pro, US Staffing, Peoplesoft, OneDrive, Zoom, Outlook, Team
Timeline
Management Officer | Human Capital Director
Department of Health and Human Services - FDA
12.2023 - Current
Program Management Officer | Deputy Director of Operations
Department of Health and Human Services - CDC
03.2015 - 12.2023
Project Management Professional
07-2013
Bachelor of Science (BS) - Business Administration
Herzing College
Master of Science (MS) - Human Resource Management
Troy State University
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