Dawn Maluchnik
Business Development
Houghton Lake,MI
Summary
Results-driven professional with extensive experience in staffing sales, healthcare logistics, and human resources. Proven track record in business development, account management, and operational efficiency. Expertise in building strong relationships across all management levels and training diverse teams. Committed to driving growth and enhancing organizational performance through strategic leadership.
Overview
24
24
years of professional experience
Work History
Director, Healthcare Solutions (Sales)
SDS Rx
Remote
07.2016 - 05.2024
- Executed business development and sales strategies for final mile routed, on-demand, and line-haul delivery courier services targeting healthcare/healthcare systems, laboratories, long-term care, specialty, infusion, admixture, and other pharmacies.
- Performed cold calling, organized appointments, evaluated data, produced quotations, presentations, and finalized new business into implementation of the new accounts.
- Oversaw advertising efforts, enhanced marketing initiatives, and developed processes.
- Mentored staff in leadership skills and professional development opportunities.
- Collaborated with cross-functional teams to align project goals with corporate strategy.
- Established 50 new customers for $12,000,000 annually
Senior Account Executive (Sales)
The Dako Group
Troy
02.2011 - 07.2016
- Directed business development and sales efforts for talent acquisition encompassing engineering, technical, professional, clerical, accounting, and skilled trade staffing services focused on Tier 1 and 2 automotive, industrial suppliers, food manufacturers, and healthcare.
- Managed client relationships to ensure satisfaction and enhance retention.
- Established direct placement record in 2015 totaling $400,000. Achieved largest direct placement utilizing own recruit within automotive engineering (telematics/autonomous vehicles) for my client.
- Onboarded 42 new customers, contributing $950,000 to contract gross profit and $676,000 through direct hires
Staffing Account Manager
MM Staffing
Detroit
02.2010 - 02.2011
- Business development/sales of (talent acquisition) skilled trade, office, and general labor staffing services for Tier 1 and 2 automotive, industrial suppliers, food/beverage and other industries.
- Spearheaded staffing and implementation of clerical support for healthcare Medicare Part-D project, encompassing E-Verifications and I-9 verifications.
- Increased gross profit, sales volume and mark-up percentage
- Developed 11 accounts for $1,750,000
- Company is out of business
Transportation Agent
Own Company
Shelby Township
05.2008 - 02.2010
- Business development and sales across all transportation modes (small package, LTL, truckload, reefer, etc.).
- Communicated with clients regarding shipping details and service options.
- Developed 10 accounts for $4,000,000
Business Development Director (logistics)
Velocity Express
Warren
03.2006 - 05.2008
- Drove business development for final mile and small package courier services.
Executed sales strategies targeting healthcare, banking, and automotive sectors.
Facilitated dedicated services, line hauls, and on-demand deliveries for diverse clients.
Cultivated relationships with key stakeholders to expand market presence.
Streamlined sales processes to enhance efficiency and customer satisfaction.
Analyzed market trends to identify growth opportunities in logistics.
Developed tailored solutions to meet specific client needs across industries. - Identified new business opportunities through market research and competitive analysis.
- Developed 17 accounts for $4,750,000
Staffing Account Manager
Snelling Personnel
Roseville
02.2002 - 03.2006
- Business development/sales of for temporary/contract, contract-to-hire and direct placements of office clerical, skilled trade and general labor staffing.
- Developed and implemented effective staffing solutions for diverse client needs.
- Established skilled trades division encompassing diverse machinists, maintenance technicians, programmers, quality control, and management.
- Developed 166 accounts for $2,500,000
Branch Manager / Sales
Personnel Unlimited
Warren
08.2000 - 02.2002
- Drove business development and sales for temporary, contract-to-hire, and direct placements in clerical/accounting, skilled trades, technical / professional, and light industrial positions.
- Managed daily branch operations including profit and loss (P&L) and ensured adherence to company policies.
- Cultivated client relationships to enhance service offering and retention rates.
- Promoted to Branch Manager (Sales) within 6 month of hire.
- Increased gross profit and maintained highest mark-up percentages of 3 salespeople.
- Developed 46 accounts for $500,000
Education
Bachelor of Science - Organization Leadership & Communication
Rochester Christian University
Rochester, MI12.2010
Skills
- Interpersonal skills
- Communication skills
- Microsoft Office 365
- Salesforce CRM
- SalesLoft
- Collaborative work
- Leadership
- Problem solving
- Attention to detail
- Organizational skills
- Client relationship management
- Business development
- Sales strategies
- Healthcare logistics
- Market analysis
- Project management
- Team collaboration
- Cross-functional leadership
- Data evaluation
- Process optimization
- Effective communication
- Staff mentoring
- Negotiation skills
- Strategic planning
- Performance tracking
- Financial management
- Business planning
- Verbal and written communication
- Vendor relationship management
- Leadership development
- Program management
- Problem-solving
- Decision-making
- Talent acquisition
- Crew collaboration
- Contract and vendor management
- Staff development
- Industry knowledge
- Cross-functional team leadership
- Contract negotiation
- Budget management
- Organizational development
- Logistics management
- Process improvement
- Team management
- Client relations
- Employee development
- Hiring and retention
- Team building
- Negotiation
- Relationship building
- Multitasking and organization
Affiliations
- Currently, offering final mile logistics consultations
Timeline
Director, Healthcare Solutions (Sales)
SDS Rx
07.2016 - 05.2024
Senior Account Executive (Sales)
The Dako Group
02.2011 - 07.2016
Staffing Account Manager
MM Staffing
02.2010 - 02.2011
Transportation Agent
Own Company
05.2008 - 02.2010
Business Development Director (logistics)
Velocity Express
03.2006 - 05.2008
Staffing Account Manager
Snelling Personnel
02.2002 - 03.2006
Branch Manager / Sales
Personnel Unlimited
08.2000 - 02.2002
Bachelor of Science - Organization Leadership & Communication
Rochester Christian University
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