

Results-driven professional with over fifteen years of experience in administrative support. Expertise in developing policies and procedures to enhance departmental processes. Proficient in Microsoft Word, Excel, PowerPoint, and various accounting and business software. Strong analytical and organizational skills with a proven ability to multitask and meet deadlines.
· Ensured proper filing of TForce Freight arbitration cases.
· Updated the records to include blast fax, phone, email, and mailing addresses for TForce Freight Local Unions.
· Ensured that TForce Freight member concerns and complaints were properly addressed and managed.
· Performed duties necessary to generate Dockets and Minutes for each of the TForce Freight Grievance Panels.
· Billed the employer and local unions for grievances scheduled before TForce Freight panels.
· Scheduled and approved staff travel arrangements for TForce Freight team.
· Prepared and submitted expense reports via Concur for the TForce Freight Coordinator and Chairs.
· Collaborated with other IBT Departments in a team setting while supporting Local Unions or Joint Councils on specific projects that promote division growth and effective member representation.
· Ensured neutrality in managed card check processing for TForce Freight clerks via the arbitrator.
· Managed all TForce Freight arbitration cases in the database for overall tracking.
· Created and maintained the TForce Freight National Grievance Panel's Grievance Database using Microsoft Access.
· Assisted all division communications without affiliated offices: IBT departments and divisions, Local Unions.
· Handled tasks required to create dockets and minutes for each TForce Freight grievance meeting.
Managed contracts and supplements database for division.
· Made sure that locals receive monthly reports from TForce Freight members and non-members.
· Managed scheduling multiple meetings, including negotiations and grievance hearings.
· Maintained a database of TForce Freight terminals nationwide.
· Assisted coordinators in preparing for TForce freight negotiations.
· Assisted the Supplemental Coordinator with finalizing Supplemental Agreements.
· Prepared and followed up on all invoices in Excel.
· Coordinated invoicing process for magazine subscriptions to maintain accurate records and ensure timely billing.
· Sent remittance receipts and coordinated annual mailing of remittance statements to ensure timely communication with members.
Reconciled the per capita remittance statements. Prepared membership and per capita ledgers in Excel.
· Maintained escrow and delinquency lists (Excel).
· CPA Confirmations (Excel)
· Monitored postage dues account and confirmed accuracy with the Post Office weekly.
· Prepared checks and cash for daily bank deposit, retrieved checks for disbursements, served as backup for daily deposit journal preparation, released deposit batches post-reconciliation, and ran daily checks while acting as backup cashier in cafeteria.
· Reconciled supply orders before processing.
· Prepared and followed up on changes to the Complimentary List for the Teamster magazine.
· Engaged clients in dialogue to build and deepen relationships, demonstrating commitment to personalized services.
· Fostered collaboration with teammates, business partners, and specialists to strengthen working relationships.
· Displayed initiative and commitment to continuous learning while adapting to changing demands and requirements.
· Possess strong organizational skills, including the ability to manage multiple responsibilities, prioritize, and delegate while delivering results.
Managed budgets to achieve financial results, meeting growth and profitability goals.
Conducted budget analysis and managed financial records, ensuring compliance with established policies and procedures.
Maintained and updated company reports, including billing and safety reports; checked logs and purchase orders; created and assisted with daily schedules and timesheets.
Maintained and updated company logs, including employee information, citations, deposits, monthly expenses, telephone list, and union workers list.
· Provided technical support and helped with budgeting and accounting procedures.
· Developed a new filing system utilizing my organizational skills.
· Work well under pressure and meet all my deadlines.
· Supervised the office for extended periods while my supervisor was away, demonstrating my leadership skills.