Summary
Work History
Education
Skills
Timeline
Receptionist

Dawn McCrea

Manchester,CT

Summary

Dynamic and results-oriented professional with a proven track record at Scanoptics, adept at enhancing front desk operations and customer satisfaction. Excelled in organization and time management, seamlessly managing multiple tasks and improving operational efficiency. Skilled in telephone communication and data entry, consistently delivering friendly and knowledgeable assistance to clients and visitors.

Work History

Receptionist

Scanoptics
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Managed multiple tasks and met time-sensitive deadlines.

School Van Driver

Manchester Bus Co
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Managed multiple tasks and met time-sensitive deadlines.

Education

Diploma - General Studies

RHAM Sr High School
Hebron, CT
06.1990

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer and client relations
  • Appointment scheduling
  • Scheduling
  • Scheduling appointments

Timeline

Receptionist

Scanoptics

School Van Driver

Manchester Bus Co

Diploma - General Studies

RHAM Sr High School
Dawn McCrea