Dawn Mcvay

• Hired and directed teams to achieve daily and long-term operations and business goals.
• Worked closely with organizational leadership and board of directors to strategically affect operational direction.
• Managed daily operations while overseeing multiple locations to foster increased productivity.
• Monitored office workflow and administrative processes to keep operations running smoothly.

I do weekly billings with my families and collect payments.

I calculate voucher with the Escambia early learning for families known as SR (School Readiness) . I also take care of daily attendance and reporting it to the online portal. Im also in charge of pulling ASQ's for the OEL for the children that it pertains to each moth. I over see the 20 employees that i have under me as well as my assistant. as well as the up keep of my buildings as i have two that i manage.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Evaluated employee performance and coached and trained to improve weak areas.
• Maintained compliance with company policies, objectives and communication goals.
• I was over our Head Start classrooms and was there advocate.

• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
• Gave one-on-one attention to children while maintaining overall focus on entire group.
• Applied play-based strategies to provide diverse approaches to learning.
• Educated students in foundational concepts such as shapes, numbers and letters.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
• Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
• Addressed behavioral and learning issues with parents and daycare management.
• Monitored students' academic, social and emotional progress and recorded in individual files.

• Worked closely with manager to provide effective assistance for specific aspects of business operation.
• Trained and mentored new employees on industry practices and business operations.
• Worked with team leaders to arrange schedules based on production requirements and available resources.
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
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• Organized activities to teach preschool children foundational learning skills such as letters and numbers.
• Helped new preschool children get used to classes by giving one-on-one support.
• Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
• Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
• Enhanced 4/5-year-old students understanding of rules, safety and behavioral guidelines and disciplinary protocols by redesigning and simplifying them.
• Enhanced School agers-year-old students understanding of rules, safety and behavioral guidelines and disciplinary protocols by redesigning and simplifying them.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.