Hi, I’m
Dawn Melissa Findling
Fort Worth,TX
Summary
With over 25 years of experience in customer service, administrative functions, and client relations, I bring a wealth of knowledge in office skills and customer relations. Expertise includes data entry, multi-line phone proficiency, accounting, payroll, tracking, scheduling, inventory, purchasing, sales, management, teamwork, problem-solving, upselling, and logistics coordination. Demonstrated proficiency in written and verbal communication with vendors, employees, customers, and clients. Skilled in preparing and organizing training materials, creating and updating spreadsheets, employee scheduling, and payroll. Proactive and versatile professional adept at quickly adapting to new challenges with strong problem-solving abilities. Proven track record of fostering strong relationships with clients and team members. Dedicated to supporting team success and achieving positive results.
Overview
20
years of professional experience
Work History
Highmark Health
Procurement Specialist/Vender Relations
06.2023 - Current
Job overview
- Facilitated vendor integration into Oracle system.
- Conducted training sessions for vendors and in-house staff utilizing Oracle.
- Diagnosed and corrected Oracle portal errors.
- Facilitated outreach efforts to onboard new vendors.
- Assessing Purchase Orders, invoices and payments
- Ensured regular updates and maintenance of SOPs, QRGs, spreadsheets, and Macro communications.
- Strengthened vendor partnerships and interactions.
Twisted Oaks Exotics
Ranch Manager
06.2017 - 12.2020
Job overview
- Handled ranch budgeting and expenses.
- Supervised care and upkeep of property and animals.
- Coordinated veterinary care and managed seasonal livestock sales.
- Oversaw regular servicing of equipment.
- Managed procurement of farm and equipment supplies.
- Cultivated strong relationships with vendors and clients.
- Executed supplementary assignments as directed by owners.
Lost Maples Café/Redden Ranch
Business Office Manager
11.2016 - 07.2018
Job overview
- Managed scheduling and supervision of accounts payable processes.
- Managed scheduling and supervision of account receivables and billing.
- Coordinated employee schedules and payroll operations efficiently.
- Oversaw café inventory processes.
- Managed and coordinated ranch inventory.
- Managed café procurement.
- Strengthened partnerships through consistent engagement with vendors and clients.
Blue Ribbon Technology
Purchasing Specialist
02.2014 - 11.2016
Job overview
- Coordinated inventory management.
- Coordinated logistics for chemical transportation.
- Managed chemical procurement and inventory.
- Ensured accurate oversight of billing and purchasing in Accounts Payables and Receivables.
- Strengthened partnerships with vendors and clients.
C&J Energy Services
Receptionist/Administrative Assistant
06.2013 - 02.2014
Job overview
- Executed front office duties, encompassing call redirection and greeting guests.
- Coordinated and structured training sessions.
- Supported HR in recruitment, onboarding, and documentation.
- Managed procurement of office supplies and equipment.
- Coordinated equipment inventory and ensured efficient oversight.
Western Beauty Salon & Day Spa
Owner/Manager
11.2011 - 05.2013
Job overview
- Managed scheduling and supervision of accounts payable processes.
- Oversaw and organized account receivables and billing operations.
- Streamlined scheduling and payroll operations for increased efficiency.
- Coordinated client appointments efficiently.
- Ensured accurate and timely billing for vendors and contractors.
- Fostered robust connections with vendors and clients.
- Leveraged advanced techniques to enhance customer purchases and drive profitability.
C&D Construction
Office Manager
12.2004 - 08.2011
Job overview
- Coordinated and sustained scheduling for job and site operations.
- Coordinated logistics for job materials delivery to site.
- Coordinated and monitored accounts payable activities for efficiency.
- Managed scheduling and oversight of account receivables and billing.
- Coordinated employee work schedules and payroll tasks.
- Fostered effective communication with both vendors and clients.
- Managed executive schedules.
- Executed strategic plans for seamless event operations.
Education
Western Gov. Univ.Salt Lake City, UT
Bachelor's Degree from Business and Supply Chain Management
University Overview
In process
Southwest Texas Jr CollegeUvalde, TX
Associates Degree from Business Management
01.1993
Skills
- Vendor management
- Inventory control
- Procurement processes
- Customer service
- Financial analysis
- Logistics coordination
References
Available upon request
Timeline
Procurement Specialist/Vender Relations
Highmark Health
06.2023 - Current
Ranch Manager
Twisted Oaks Exotics
06.2017 - 12.2020
Business Office Manager
Lost Maples Café/Redden Ranch
11.2016 - 07.2018
Purchasing Specialist
Blue Ribbon Technology
02.2014 - 11.2016
Receptionist/Administrative Assistant
C&J Energy Services
06.2013 - 02.2014
Owner/Manager
Western Beauty Salon & Day Spa
11.2011 - 05.2013
Office Manager
C&D Construction
12.2004 - 08.2011
Western Gov. Univ.
Bachelor's Degree from Business and Supply Chain Management
Southwest Texas Jr College
Associates Degree from Business Management
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