LEIGH Melton
Orange
Summary
Detail-oriented AR Specialist with over a decade of experience in invoicing and collections management. Skilled in effective communication and problem-solving, consistently improving operational efficiency and fostering strong client relationships to ensure timely payments.
Overview
21
21
years of professional experience
Work History
AR/ BILLING SPECIALIST
Cintas / Munro's Safety Apparel
Beaumont, TX
11.2011 - Current
- Processed customer invoices using SAP, ensuring accuracy in billing entries and compliance with company policies.
- Collaborated with cross-functional teams to resolve billing discrepancies and improve customer satisfaction.
- Managed accounts receivable aging reports, identifying overdue accounts and facilitating timely collections efforts.
- Developed and implemented efficient billing workflows, reducing processing time by streamlining invoice generation procedures.
- Conducted regular audits of accounts receivable records to ensure data integrity and compliance with financial regulations.
- Created detailed reports for senior leadership, highlighting key metrics related to A/R performance and areas for improvement.
- Conducted thorough account reconciliations, accurately identifying and resolving discrepancies.
- Improved A/R billing accuracy by diligently reviewing invoices and resolving discrepancies.
- Developed strong relationships with clients, fostering trust and facilitating timely payments on outstanding balances.
COURTESY BOOTH MANAGER
Market Basket
Vidor, TX
01.2005 - 11.2011
- Managed booth operations, ensuring compliance with company standards and enhancing customer engagement.
- Trained and supervised staff, fostering a collaborative environment and improving team performance.
- Monitored daily sales data, identifying trends to inform strategic decisions for future events.
- Implemented process improvements that streamlined operations and increased efficiency in booth setup.
- Managed budgets effectively, negotiating with vendors to secure cost-efficient deals without compromising quality or service levels.
- Streamlined operations for improved event outcomes through effective team coordination and communication.
- Evaluated employee performance regularly, providing feedback to foster continuous improvement in skills and productivity.
- Maintained detailed records of all booths managed throughout my career, enabling easy reference when preparing for future events.
- Quickly and accurately counted drawers at start and end of each shift.
- Processed various cash transactions and answered gaming customer questions.
- Enforced company standard operating procedures, gaming regulations, and Title 31 compliance.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma -
VIDOR HIGH SCHOOL
VIDOR, TX05-1995
Skills
- Payment posting
- Collections management
- Customer service
- Data research
- Procedure development
- Research and due diligence
- Audit procedures
- Regulatory compliance
- Records organization and review
- Invoicing proficiency
- Dispute resolution
- Month-end closing procedures
- Financial reporting
- Account reconciliation
- Invoice processing
- Analytical thinking
- Client relationship management
- Collections
- Relationship building
- Customer engagement
- Decision-making
- Verbal and written communication
- Billing systems and software
- Team collaboration
- Multitasking and organization
- Attention to detail
- Problem-solving
- Data entry proficiency
- Conflict resolution
- Report generation
- Collection practices
- Billing cycle management
- Monthly billing management
- Billing best practices
- Statement processing
- Accounts receivable expertise
- Billing dispute resolution
- Organization skills
- Teamwork
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Multitasking
- Reliability
- Journal entries
- Excellent communication
- Critical thinking
- Organizational skills
- Bank reconciliation
- Bill payment and recordkeeping
- Effective communication
- Creative problem solving
- Proactive and Self-motivated
- Microsoft Excel
- Bank statement reconciliation
- Cash management
- Precision and accuracy
- Accounts payable
- Payroll preparation and processing
- Purchase orders
- Self motivation
- Interpersonal skills
Timeline
AR/ BILLING SPECIALIST
Cintas / Munro's Safety Apparel
11.2011 - Current
COURTESY BOOTH MANAGER
Market Basket
01.2005 - 11.2011
High School Diploma -
VIDOR HIGH SCHOOL